I'll try those steps, but the problem I was running into before was that those tools to fix virus's have a list of virus's that they detect and I don't see "sais.exe" on any of them.  And I searched on Symentac.com for it and they didn't have any record of it.  Is that like a type of virus or what?  I'm not to keen on virus'  :smileyhappy:  But thanks for the other info, just get back to me asap about what I should do about the virus removal tools

 

Ashley

ok thanks!!!

2. Getting the Essential tools to get rid of spyware and protecting your system (Mandatory
everyone needs theses tools)

The presence of bulk parasites can make it very difficult to detect critical symptoms of major
infections. We need to clear them out first. Please co-operate when asked to run Spybot . We have
to create a level playing field to work with.

Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its
TeaTimer option. This will provide real-time spyware & hijacker protection on your computer
alongside your virus protection. You should also scan your computer with program on a regular
basis just as you would an antivirus software.

A. Download Spybot Search and Destroy

http://www.securitywonks.net/spybot/spybotdownload.php or www.spybot.info or http://www.safer-networking.org/en/mirrors/index.html

Once downloaded, install it and choose the appropriate language. Before running a full system
scan it is crucial that you update Spybot’s database for additions of known threats, this
increases your chances of solving your problem. Once it has updated run a full system scan and
fix anything in red.

Tutorials on how To Install Spybot Search and Destroy
http://www.net-integration.net/tools/spybotsd.html
http://www.safer-networking.org/en/tutorial/index.html
http://tomcoyote.org/SPYBOT/index1.php
http://www.bleepingcomputer.com/forums/tutorial43.html
http://forum.gladiator-antivirus.com/index.php?showtopic=8630

B Download Ad-aware SE Personal 1.03 and install it.

This is the only general-purpose parasite detector and cleaner that I can unconditionally
recommend to users of all levels. Not only is it a great program, it is also the safest of them
all. I have never known Ad-Aware to seriously damage a computer (except one time on a highly
compromised computer, and then the damage was easily reversible), and can’t say that about other
similar programs. NOTE: The latest version, Ad-Aware SE, no longer works with Windows 95.

Every one of you should download Ad-Aware, install it, update it, and run it now if you don’t
already have it. In my experience, it is always safe to let Ad-Aware remove anything it finds.
(On Windows 2000 or XP you will need to have administrator privileges to run it.)

Ad-Aware, like all similar software, at least has the potential of causing serious problems.
Though I have never encountered such problems, minor issues, such as loss of network or Internet
connectivity, have been reported by others. In the unlikely event that some such problem occurs
on your system, open the quarantine list and selectively restore quarantined items.

http://lavasoft.element5.com/support/download/#free

Tutorial using Ad-aware to remove Spyware & Hijackers from Your Computer.

http://www.bleepingcomputer.com/forums/tutorial48.html
http://forums.spywareinfo.com/index.php?showtopic=11150

Why did I get infected in the first place
http://forums.net-integration.net/index.php?showtopic=3051
http://www.bleepingcomputer.com/forums/topict2520.html
http://computercops.biz/postt7736.html
http://www.karlsforums.com/forums/viewthread.php?tid=19066

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/default.aspx?scid=kb;en-us;827315
You may experience any one or more of the following symptoms:
When you start your computer, or when your computer has been idle for many minutes, your Internet browser opens to display Web site advertisements.
When you use your browser to view Web sites, other instances of your browser open to display Web site advertisements.
Your Web browser's home page unexpectedly changes.
Web pages are unexpectedly added to your Favorites folder.
New toolbars are unexpectedly added to your Web browser.
You cannot start a program.
When you click a link in a program, the link does not work.
Your Web browser suddenly closes or stops responding.
It takes a much longer time to start or to resume your computer.
Components of Windows or other programs no longer work.

What is Spyware?
http://www.spywareinfo.com/articles/spyware/
http://www.geekstogo.com/forum/index.php?showtopic=65
http://www.spychecker.com/spyware.html
http://simplythebest.net/info/spyware.html
http://www.firewallguide.com/spyware.htm
http://www.pchell.com/support/spyware.shtml
http://www.us-cert.gov/cas/tips/ST04-016.html
http://cexx.org/problem.htm
http://www.spywareguide.com/articles/identity-theft.html
http://www.pcpitstop.com/spycheck/default.asp
http://www.bleepingcomputer.com/forums/tutorial41.html