**Originally posted on the virus/spyware thread** 

Yesterday my computer began running really slowly and each website I would access would crash.  Then a blue screen took over with a yellow and blue message box that said "Warning!  Spyware detected on your computer!  Install an antivirus or spyware remover to clean your cmputer."

I have an Inspiron 6000, purchased in Summer 2005.  I have had Symantec Antivirus on my computer, and I just tried installing SmitfraudFix, as well as Spybot and Spyware Doctor (or something like that).  None of these things seem to be making a difference.  One of the problems is that it's tricky to access the internet.  To just try accessing files or the internet, I get a little gray box titled RUNDLL and says:

Error loading C:\docume~1\Deanna\LOCALS~1\Temp\onapcratof.nls

The specified module could not be found.

I have to find a way through my start menu to find a valid browser page.  Otherwise, I might get a fake anti-virus software advertisement.  After downloading things like SmitfraudFix, as soon as I select "run", the above gray error box pops up and I'm not sure if anything even got installed.

Any ideas?  I talked to Geeksquad and they said it could cost starting at $199 for virus removal!  I'm trying to take care of it without them if I can.  Thanks for any help you can offer!

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Here is the advice I received and followed from Bugbatter:

Try running Malwarebytes' Anti-Malware.
Please download to your desktop Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
• The scan may take some time to finish,so please be patient.
• When the scan is complete, click OK, then Show Results to view the results.
• Make sure that everything is checked, and click Remove Selected.
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
• Copy&Paste the entire report into a New Message on the HijackThis board. Also include a fresh HijackThis log. Instructions for downloading HijackThis are at the top of that forum.
  1. Just click the New Message button in the HijackThis forum here: http://www.dellcommunity.com/supportforums/board?board.id=si_hijack
  to start your own thread requesting assistance for a follow-up check to be sure the malware is gone.
  2. In the Message Body window that opens, simply Right-Click and select Paste.
  
  

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer, please do so immediately.

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I was able to download and save to my desktop the MBAM-setup, but when I double-clicked it to open it and run it, I received the little gray error box again.  The gray box prevents me from installing or running anything I've tried to use to eradicate the virus.  Any more ideas?