UNSOLVED
RM
Robert Moyer
2 Intern
•
933 Posts
0
1930
January 13th, 2010 05:00
windows active security 2010
Hi,
On my sons Dell 2300 computer I think he has a problem, He is getting this message when he boots up
Windows active security 2010, it mentions that you have a virus and it scans his computer and reports that the computer has quite a few , and it lists them and then it advises to purchase software to remove it , iit keeps coming up everytime you do something on the computer He can't seem to get rid of it , has anyone run into this problem? It is listed in the control panel with an icon, and it has never been there before
Bob Moyer
Hi Bob.
As Davet50 said you have it and you have to get rid of it. It is a rogue program that tricks users advising them that they are infected and must download the program and run it. Your son must have inadvertently and thinking it was cool installed it. Do not buy it.
If you feel comfortable working in your PC, you can uninstall it using this tutorial. It is one of the few malwares that we average computer Joe can advise on how to get rid of it. Otherwise you must go to the link Davet50 gave you and wait for instructions.
Read this before posting.
Hope this helps.
Robert Moyer
2 Intern
•
933 Posts
105
0
Posted January 13th, 2010 12:00
I thank both you guys for your suggestions, I took the easy one first , the tutorial. It worked just great. all is gone!!. Boy that was annoying.
once again, thanks guys
Bob Moyer
Good for you. Glad it worked out. Keep Malwarebytes in your son's PC and installed it in yours. It is free, light, and one of the best to get rid of malwares. You have to keep it updated though. Sweep your PCs once a week to be sure you are clean.
Have a good one.
Davet50
6 Operator
•
14442 Posts
105
0
Posted January 13th, 2010 05:00
Bob
It has malware on it. Go to the HERE, read the two sticky posts on how to run and post a hijack this log. The good folks over there will help you get this solved.