billc.murphy-rsa.com

updated

10 years ago

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November 18th, 2016 13:00

Can't edit notification Templates for Unisphere

Hi all,

I am trying to update the notification templates for my VNX systems via Unisphere.

Unfortunately, My only option is to create new or create from another template.  I can't edit or delete any templates from the system.

I need to fix this.  Is anyone aware of the issue or a workaround for it?

Thanks,

-Bill

  • pchassang

    33 Posts

    1409

    0

    Posted November 18th, 2016 14:00

    Hi bill,

    You need to become in engineering mode (ctrl + shift + F12) but i think i am not autorize to give you the pass code :(

    Regards

    Pascal

  • 1409

    0

    Posted November 19th, 2016 11:00

    Hi Pascal, where would I input t that key combo? on the sp or on my Unisphere system, etc?

    Thanks,

    -Bill

  • pchassang

    33 Posts

    1409

    1

    Posted November 19th, 2016 11:00

    When you navigate through Unisphere interface, you have just to enter this combo of key and a window appear. Enter the passcode.

    After buttons will not greyed also.

  • 1409

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    Posted November 19th, 2016 12:00

    Hi Pascal, I have found how to access the eng mode but when I put in the passcode nothing happens.  no authentication error or message at all.

  • brettesinclair

    2 Intern

    715 Posts

    1409

    1

    Posted November 19th, 2016 18:00

    If you've entered the correct password, the "Mode:" in the screen footer will change to say Engineering.

  • 1409

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    Posted November 20th, 2016 08:00

    Thanks Pascal, for whatever reason it did not work yesterday, but it did today!

    Thanks Brett, I wasn't sure if I was doing it wrong until I saw the "engineering mode" footer!

    Thank you both for the info, you just saved me ALOT of time!!

    **for anyone who runs into the this problem, The passcodes are out there to find if you need them.

    -Bill