UNSOLVED
Unable to upgrade block code
Hello all,
Trying to update the code on a VNX5200 Block only array and getting the this error in USM after transferring the package " List of packages not installable because either one or more packages are required to be installed at the same time or incompatible with already installed packages:
VNX-Block-Operating-Environment"
Seem to be a hang up from a previous update but I cannot see how to clear out the packages, has anyone come across this before?
2842
1
Posted June 18th, 2019 13:00
Hi, you have to apply a "hotfix" first to support SHA-2 signed version 05.33.009.5.236 or later
Look KB 529353
Regards,
Carlos0
0
Posted July 15th, 2025 15:53
Hello. Have you been able to update the array after KB529353 ?
0
0
Posted July 15th, 2025 17:21
Hello system4youpl,
If you follow the steps listed in the KB you shouldn’t have any issues. Are you currently experiencing any issues with trying to perform your upgrade?
0
0
Posted August 4th, 2025 15:15
Morning Sam
I have followed the mentioned KB and it's appearing now in Software Tab.
However it should appear as "SHA2Support" and not KB488877 as shown in the KB.
0
0
Posted August 4th, 2025 16:52
Hello system4youpl,
Here is a link to a kb that should resolve your SHA-2 issue.
Rainer_EMC
6 Operator
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8645 Posts
2941
0
Posted May 24th, 2019 07:00
If you cannot find the exact error in the knowledgebase I would suggest to open a service reqeust