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pole252

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pole252

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May 29th, 2014 00:00

Unicode Issue

Hello,


I am implementing VNX5300 on customer site. i tried to initialize the system via VNX Installation Assistance and failed to do so as I couldn't be able to enable Unicode feature. I have used couple of commands from CLI interface (/nas/sbin/uc_config ) and even from Unisphere to enable it but couldn't help. now i am stuck in the middle of no where without initializing the system completely. please assist me on the mistake i have made and how to move forward by addressing this issues. find attached screen shot for your in put.


Thanks in advance,

Unicode Problems.JPG.jpgCommand Failed (Unicode).JPG.jpg

  • 1271

    1

    Posted May 29th, 2014 03:00

    You may refer to the below mentioned resolution:


    You can enable Unicode support on a Data Mover with existing file systems, using either CLI or the Celerra Manager.

    Caveat: If the file systems consist of pure ASCII file and directory names, this will be seamless.  But if file systems have files and directories with characters higher than 128, this can cause problems.  In this case the file system will need to be converted using appropriate code page.  The best practice is to have Unicode enabled prior to file system creation.

    If non-ASCII characters are used in filenames or directory names, Contact the EMC Customer Support Center or your EMC Customer Service representative for technical assistance. Please quote the solution ID.

    To enable Unicode support on a Data Mover use the following three CLI commands:

    1. /nas/sbin/uc_config -setup
    2. /nas/sbin/uc_config -update
    3. /nas/sbin/uc_config -on -mover server_x

    Example output of the commands, followed by the server_cifs command to ensure Unicode is now enabled.

    [nasadmin@celerra nasadmin]$ /nas/sbin/uc_config -setup
    Creating the common Unicode translation subdirectory.
    done

    [nasadmin@celerra nasadmin]$ /nas/sbin/uc_config -update
    done

    [nasadmin@celerra nasadmin]$ /nas/sbin/uc_config -on -mover server_2
    server_2 : done

    [nasadmin@celerra nasadmin]$ server_cifs server_2
    server_2 :
    256 Cifs threads started
    Security mode = NT
    Max protocol = NT1
    I18N mode = UNICODE                       <-- This line will say ASCII if Unicode has not been enabled.
    Home Directory Shares DISABLED
    Usermapper auto broadcast enabled

    Enabled interfaces: (All interfaces are enabled)

    Disabled interfaces: (No interface disabled)


    Important! Once you enable Unicode on a Data Mover, you cannot disable it or turn it off.

  • pole252

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    Posted May 30th, 2014 09:00

    Thanks Suman,

    But I have already tried those steps and didn't work. so what option do i really have now? please advise?