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Davood Teymoori
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21 Posts
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1704
October 18th, 2018 03:00
Unisphere Performance Chart Grayed Out
Hi,
We have some maintenance and three VNX5400 arrays have been powered off during that.
After powering on the storage arrays, Performance Charts are disabled except in Engineering Mode.
UnisphereAnalyzer is installed and already active.
The arrays OE version is: 05.33.009.5.186
Other arrays are 05.33.009.5.231 and the mentioned VNX5400 arrays has same situation in local mode and domain mode.
I've restarted Management Server and SPs as well but the issue is still exists.
BR
Davoud
1448
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Posted October 19th, 2018 10:00
Are you logged in as admin? Also, are you using the IP address for each array to access? What java version are you using on your PC?
Try running the naviseccli command (-h is the IP address of SPA on one of the array):
naviseccli -h analyzer -get
This should show the status of Analyzer
glen
1448
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Posted October 19th, 2018 21:00
Hi,
Yes, I've logged in as Administrator. I've removed arrays from Domain and check it via IP address for each SP.
The problem is as follows:
The charts will be enabled in Engineering Mode only.
BR
1448
0
Posted October 22nd, 2018 14:00
Probably should open a case with EMC - they'll need a new set of spvollects to see what the issue is.
There used to be an issue on Unified arrays (with both File and Block) that originally shipped where the use was only File - the Block enabler was not installed and you could not see the Performance statistics. On the original VNX 1 series, the Analyzer enabler was also not shipped on some early units (this was fixed in later releases).
glen
Davood Teymoori
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21 Posts
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Posted October 19th, 2018 06:00
As an update, I've updated OE but issue still not resolved.