‎USM - Software Download Error | DELL Technologies

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SunshineM

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SunshineM

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March 22nd, 2016 00:00

USM - Software Download Error

Hello,

I can log into Unisphere and can perform all activities.

But in USM, when I go to Software > Download software for OE, it gives error. I have attached application log error and pop-up error also.

Also to add, it is not asking me any type of sso credentials to enter, but it errors out.

Please help how to solve it.

Thanks.

2 Attachments

ApplicationLog.txt

Capture.PNG.png

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Rainer_EMC
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Posted March 22nd, 2016 04:00
I would suggest a knowledgebase search on support.emc.com

There should be articles there about know USM configs – esp. when it comes to firewalls and proxies

You can also manually download the VNX OE and use it with USM – if you put the right files into the right directory – knowledgebase should help there
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SunshineM
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Posted March 22nd, 2016 20:00
Yes, I am doing it inside EMC. And how can I kill vpn, I am not connected to any vpn, I am directly connected to EMC network.

Thanks,

Mihir D. Panchal
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Rainer_EMC
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Posted March 23rd, 2016 04:00
I would suggest to start with a knowledgebase search
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SunshineM
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Posted March 23rd, 2016 20:00
But I don't know wht to search, I.e. Error is caused by what, by looking at the logs I have attached. If u can point me to some direction.

Thanks,

Mihir D. Panchal
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SunshineM
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Posted March 28th, 2016 02:00
Can anyone please help?
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SunshineM
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Posted March 29th, 2016 00:00
Wow, you nailed it!!!. Thanks a lot, it worked.