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bgtristram

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bgtristram

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March 30th, 2016 20:00

VNX 5100 Admin Password Reset

My work  has a VNX5100 that was initialized by someone in the past but was never used.  We now no longer know the username and password to login to it from unisphere.  I have searched this forum for ways to password recovery, using PPP connection through serial cable, but have not been able to get any of them to work.  Is there anyone out there who can give me some assistance with this problem?


Really need this password reset. Even a way just to wipe clean the entire SAN would be good.

  • Nicholas_Fagan

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    Posted March 31st, 2016 06:00

    Do you see the password reset button labeled with two triangles on the back of the enclosure? Press that with a paperclip until the fault light flashes. The default password will be admin/Password123# & service/service.

    Also you can try to follow along here:

    https://community.emc.com/videos/5642

    Also here are some default passwords you can try:

    nasadmin/nasadmin

    emcadmin/emcadmin

    admin/Password123#

    service/service

    sysadmin/sysadmin

    temp/temp

    Regards,

    Nicholas Lee Fagan

  • GearoidG

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    Posted March 31st, 2016 07:00

    This is incorrect - the procedure listed by Nicholas is for a VNXe not for a VNX

    There is a nice video on the support site explaining it

    https://support.emc.com/search/?text=password%20reset%20vnx

    Regards

    Gearoid