Attachment uploads are currently disabled. This is a temporary situation and will resume as normal in the coming days.
UNSOLVED
E
Everley062
11 Posts
0
1381
August 2nd, 2012 12:00
VNX 5300 memory configuration problem
Hello,
I've got a problem, today, configuring the memory of a VNX 5300.
When I go to the cache memory configuration window, I cannot see the memory available and instead of the figures, I've got an "N/A" text concerning the available, used and free memory. And I cannot make any configuration of the cache memory.
I couldn't change anything even after rebooting the controlers twice.
It is the first time I see that sort of problem. What do you think ?
The VNX is in 5.31.000.5.714 Flare version and I am using the Unisphere Client version 1.2.0.1.0556 for windows on my Laptop with IE9.
Thanks for your help and Regards
Everley062
11 Posts
542
0
Posted August 3rd, 2012 02:00
Thanks
I will try it monday.
I am going also to try a CLI command.
Jim_Hegner
2 Intern
•
212 Posts
542
0
Posted August 3rd, 2012 05:00
According to the help files in Unisphere the N/A means that your array is not supported...
I was wondering if this is a new install, and if so have all the neccesary enablers been loaded on the system...
Block Oe
unisphere
and so on...
Everley062
11 Posts
542
0
Posted August 3rd, 2012 08:00
OK Thanks, I'm going to upgrade the Block Oe via USM and I will tell you if it changes some. BYE
Everley062
11 Posts
542
0
Posted August 6th, 2012 06:00
Hello,
It is OK now, I can configure the cache memory. I've updated the Unisphere version to 5.31...720 and I've reconfigured the backend bus speed. I can only use Firefox and not IE9. BYE
Everley062
11 Posts
542
0
Posted August 6th, 2012 06:00
Just after the unisphere version update, I still couldn't configure the cache memory numbers and I wanted to test something. When I reseted the backend bus speed with the wizard, it gave me the access to the configuration.
I don't know exactly why this reset alllowed me to configure the cache memory but maybe it resets also other devices in the SP of the VNX.
dynamox
11 Legend
•
20419 Posts
•
87439 Points
542
0
Posted August 2nd, 2012 13:00
Can you connect directly to one of the SPs