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cabman2323
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October 26th, 2021 16:00
VNXe3100 cannot obtain management IP address
Hi,
I have tried everything to assign an IP address to the management port. Here is what I have done.
1. Used a paper clip and press the button with the two arrows pointing at each other for 5 secs. Tried the Unity Connection tool. nothing.
2. Used a paper clip and pressed the button with the two arrows pointing at each other for 10 secs. Tried the Unity Connection tool. Nothing.
3. setup a Windows 2016 server with DNS and DHCP (Dynamic DNS enabled). Put both GB ports for SP A and B on a switch along with my Server. Nothing.
4. Use the Unity Connection tool to manual set the IP using a USB drive. Did not work.
On the back of the EMC storage, the service lights are constantly blinking from blue to amber. From what I read if you receive a IP address the service lights will go blue.
Is there any other way to set the 3100 to factory default if you cannot access the system????
Thanks,
Carl
DELL-Sam L
Community Manager
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Posted October 27th, 2021 17:00
Hello Carl,
A VNX3200 has a different process. Here is the process for vnx3200. https://dell.to/3BlquSj
DELL-Sam L
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Posted November 1st, 2021 15:00
Hello Carl,
The system serial is located on a tag on the rear of the system. Here is a link to a video, I would try to connect using the steps in the video to see if you get any change
DELL-Sam L
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Posted November 2nd, 2021 09:00
cabman2323
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Posted October 27th, 2021 15:00
I think my system is a 3200. Its an EMC BPE25. From the google search is says 3200. Sorry for the confusion.
Carl
cabman2323
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Posted October 27th, 2021 15:00
Sam,
The same error is on both SP's. Where is the serial connection on the 3100 located? I do not see any DB-9 connection on the back.
Thanks,
Carl
Thanks,
Carl
cabman2323
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Posted November 1st, 2021 10:00
So I am able to connect to both SP A and B on 128.221.1.252 and .253. But when I run the impi tool ipmitool.exe -I lanplus -C 3 -U console -P -H 128.221.1.252 sol activate
The unity serial number is incorrect. Where do I find the Serial Number of the system for the Serial-over-LAN connection? I have tried several on the back of the 3200 but nothing worked.
Thanks,
Carl
cabman2323
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Posted November 2nd, 2021 08:00
Hey Sam.
I do not see the video link.
Carl
DELL-Sam L
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Posted October 27th, 2021 11:00
Hello Carl,
Are you getting the same errors from both SP’s? Have you tried to find the management ip as stated in this kb? https://dell.to/3Bm7LGi