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medphys

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5 years ago

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medphys

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May 3rd, 2021 13:00

Warning message when upgrading external vCenter

Before upgrading our VxRail cluster from 4.7 to 7.0, I am first upgrading the external vCenter to 7.0.2. During pre-upgrade check, I received warning messges as below:

This vCenter Server has extensions registered that cannot be upgraded to or may not work with the new vCenter Server. Extensions: VxRail HTML5 client Plugin (by DellEMC) on https:// /download/vxrail-plugin . 

Anybody had similar experience? Is it safe to continue or is there a fix? Thanks.

  • DELL-Sam L

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    Posted May 4th, 2021 10:00

    Hello medphys,

    You can go ahead with the upgrade, but I would open a support case as well.  There are some cases where the plugin doesn’t get upgraded correctly.  When that happens support can run a patch to fix it & reinstall the VxRail plugin.  When you open the support you can reference KB article 000182936.

  • medphys

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    Posted May 9th, 2021 08:00

    Thanks. Upgrade done with no problem.

  • MikeEski

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    Posted August 18th, 2021 00:00

    Did you need to do something special or the old plugin just worked fine?

  • DELL-Josh Cr

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    Posted August 18th, 2021 08:00

    Hi Mike,

    The existing plugin should still work, though there is a newer version than from when this thread started. Let us know if you have any additional questions.

     

  • MikeEski

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    Posted August 22nd, 2021 03:00

    Hi,

    I think I have the latest VxRail HTML5 Client Plugin  (v7.1) from Dell but I would like to understand whether we need to reinstall or re-register on the new v7 vCenter after upgrade.

    As this is not upgrade in place, I was wondering if the upgrade process will take care of this plugin.

    Regards

    Will

  • DELL-Sam L

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    Posted August 23rd, 2021 10:00

    Hello MikeEski,

    It should register your new vcenter once the upgrade has been completed as long as you are using the vxrail upgrade iso and not just a vmware upgrade iso.