ive just upgraded from windows 98 to xp and now my 3 com v.90 modem does not work , it cannot detect a dial tone could this be a soft ware problem if so i cannot get on loine with my lap top to fix it any ideas
When you installed XP (or upgraded to XP) the Windows XP "Upgrade Advisor" runs. This is very critical to a successful upgrade and the advisor will flag any incompatible hardware. Also, many hardware devices will need Windows XP specifc drivers as the older Win9x/Me drivers won't work.
If this was a Dell supplied modem, check the downloads and see if you can find a Win XP dirver, if it is XP compatible. If it was a Retail added modem, check the 3 Com/US Robotics site for a Windows XP driver. If none are avialble you will have to replace the modem with a new XP compatible model.
Inspiron 16 5630 Laptop and WD22TB4 Docking Station
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fireberd
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Posted May 30th, 2005 09:00