UNSOLVED

Wolves0208

updated

22 years ago

0

12044

March 27th, 2005 06:00

Access Denied

I download and partly install the windows service pack 2 update, but it says access denied and unstalls it all.  Does anyone know how i can fix this?
 
Thanks,
 
Mike
  • Jensfan

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    Posted March 27th, 2005 13:00

    Does the login account you are using have Administrator rights?
  • jmfmvps

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    Posted March 27th, 2005 15:00

    See this MS Knowledge Base article:

    You receive an "Access is denied" error message when you try to install Windows XP Service Pack 2
    http://support.microsoft.com/kb/873148

    Note that editing the registry is involved.

  • 372

    0

    Posted March 28th, 2005 00:00

    Yes my account has administrator and this is the message i get:

    1513.703: DoRegistryUpdates:SetupInstallFromInfSection Failed for ProductInstall.GlobalRegistryChanges.Install error: 0x5
    1513.703: INF_REGISTRY Failed
    1513.703: DoInstallation:DoRegistryUpdates failed
    1526.406: Unregistration of sprecovr successful
    1526.812: Access is denied.
    1531.359: Message displayed to the user: Access is denied.

    What do I do?

    Thanks,

    Mike

  • 372

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    Posted March 28th, 2005 02:00

    I am trying but i'm not the most computer person in the world. i'm lost.  Please Help.

     

    Mike

  • jmfmvps

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    Posted March 28th, 2005 02:00

    Did you try the suggestions in the KB article I posted?
  • jmfmvps

    517 Posts

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    Posted March 28th, 2005 02:00

    I can't tell you any clearer than the steps outlined in the article Mike.

    Print them out and follow them through carefully. Get someone to help you if need be.

     

  • 372

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    Posted March 28th, 2005 03:00

    What does this mean: Unregistration of sprecovr successful?
  • jmfmvps

    517 Posts

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    Posted March 28th, 2005 10:00

    Mike, you have to post with a lot more details.
     
    Where did you see this message? What were you doing (or attempting to do) at the time it appeared?
  • 372

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    Posted March 29th, 2005 04:00

    I went to the regedit and according to the post on the web this is the problem install service pack 2.  i just don't know where it is to fix it
     
    Mike
     
  • maxd

    2 Intern

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    2434 Posts

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    Posted April 6th, 2005 17:00

    It's not an easy thing to explain in a few words to a person not familiar with the registry, etc. There are some things I could suggest that may help you avoid getting the 'No Installation' message in the first place and I think that's a better way for you to approach this.

    First off I will assume you are using the Home version of XP and not XP Pro. Correct ?

    Download, install, and run this tool.

    http://www.microsoft.com/downloads/details.aspx?familyid=f94e8b27-b656-45cd-9668-73134a18231b&displaylang=en

    Do the same with this program. Only difference: update it after it is installed, before you run it.

    http://www.majorgeeks.com/download506.html

    With these and especially with the SP2, first disable your AV program. It can interfere with the install. Post back after you get this much done. Don't fear asking questions.