‎can't load adobe flash player 9 | DELL Technologies

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hawk8060

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19 years ago

hawk8060

72 Posts

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9629

July 29th, 2007 22:00

can't load adobe flash player 9

can't seem to load adobe flash player 9

I have tried the trouble shooting suggestions from the adobe site, proper IE browser setting, delet all formaer flash players.....

I am running a Dell Dimension 8200 box with XP

Also have Symantec AntiVirus, Ad-Aware from LavaSoft, Windows Defender & AVG Anti-Spyware

T
tgsmith
2862 Posts
143
0
Posted July 30th, 2007 00:00
Hawk8060,

Norton AntiVirus is probably the culprit here. Try this. Click on Start|Run. Type msconfig. Press Enter. Click on Services tab. Click the box to "Hide All Microsoft Services". Now uncheck everything else. Apply. Restart computer. Ignore (close) the Configuration window on restart. Attempt to install Adobe Flash player. If it installs or not, run msconfig again. Check "Normal Startup" box on General page. Apply change and restart.

This procedure is sometimes necessary to install certain software, most notably HP All-in-One printer software, particularly if you are using AOL software.

Hope this info helps.

Tony
H
hawk8060
72 Posts
143
0
Posted July 31st, 2007 00:00
Tony,

Thank you very much for your suggestion.... still can't get the flash player to load....
T
tgsmith
2862 Posts
143
0
Posted August 2nd, 2007 01:00
Hawk8060,

Forgot to ask. Are you downloading Adobe Flash Player 9 to a folder, and installing from there, or are you trying the online update from the Adobe site?

Tony