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bikageboy

updated

19 years ago

B

bikageboy

9 Posts

0

2150

May 2nd, 2007 20:00

chkdisk killed my computer, please help

hi,
i ran a check disc option on my C:/ from "my computer",  as i heard of hard drives being shipped out being corrupt,
now my 4 day old computer, has died,
 
basically what happens is, when i turn it on, instead of running vista, it checks the disc for errors,
it then freezes at stage 4/5 at 14 percent,
 
ive tried skipping the disc check, as it gives you 10 seconds to press any key to cancel,
but no matter, how many keys i press, it still ignores me and does its disc check and crashes, so i cant even load vista, and access my files.
 
my keyboard works, as i am able to access the bios settings, so that cant be it.
 
any idea's how i can cancel that fatal disc check ? or stop it from crashing.
 
thanks
Warren
 
  • boppo

    2 Intern

    4376 Posts

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    Posted May 2nd, 2007 20:00

    boot to the vista cd there are some repair option on the bottom left once it boots up.
  • Mary G

    6 Operator

    20095 Posts

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    Posted May 2nd, 2007 20:00

    It would be good to let Dell support know about this problem since this is a new computer. Use Chat if in the US.
  • GioAguilar

    2 Intern

    1882 Posts

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    Posted May 2nd, 2007 21:00

    Probably next time you shoul ask on the forum before to perform that kind of steps...
  • gdwrnch3

    2 Intern

    3278 Posts

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    Posted May 2nd, 2007 22:00

    Try this,
    unplug your power cord, then hold the start button in for 30 seconds. Plug it in and try to boot.
     If that doesn't work, you can try clearing the cmos with the jumper pin on your motherboard, directions are here for an XPS 410:
     
    If you go this route, you will probably have to into bios on first boot, and check your bios settings.


    Message Edited by gdwrnch3 on 05-02-2007 07:25 PM
  • bikageboy

    9 Posts

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    Posted May 3rd, 2007 19:00

    its ok, i fixed it now
     
    thanks so much for your speedy responses though guys. i really appreciate it,
     
    i unplugged the SATA cables for the CD drives and let it do its thing, took a while, but its done now,
     i read on another thread that they are in the wrong ports, change them around to stop the freezing issues.