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Bill1426

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Bill1426

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December 1st, 2006 12:00

DDE Server Window "Not responding"

More and more by computer has been having a problem shuting down.
I keep getting a window saying "DDE Server Window" not responding..
I have gone to Microsoft and they state that there is a HotFix for this issue,
but you need to call them... So I did.. They told me that I need to contact Dell
for the HotFix, or they will handle it for a fee...
So, here I am, asking if anyone else has had this issue, and if so, where
did they get the HotFix....
 
Thanks
  • RoHe

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    Posted December 1st, 2006 18:00

    Swell...everybody pointing the finger somewhere else.

    Install any new hardware or software recently?

    Try running a windows system file check:
    start>run
    type in: sfc /scannow
    (space between sfc and /)
    click ok
    Insert XP CD if sfc requests it. Reboot when it's done. sfc will replace any damaged or missing XP system files.

    Ron
  • Bill1426

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    Posted December 1st, 2006 18:00

    Thanks, I have had that running for a few months now...
     
    I called Dell to get the Hotfix, but the person on the other end said
    that they dont have any hotfixes, and that I should wait for a windows update
    to fix the issue...
  • RoHe

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    Posted December 1st, 2006 18:00

    See if User Profile Hive Cleanup Service (uphclean.exe), free from Microsoft will solve the problem, at least until somebody can point you at the hotfix.

    http://www.microsoft.com/downloads/details.aspx?familyid=1b286e6d-8912-4e18-b570-42470e2f3582&displaylang=en

    Ron
  • skbot

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    Posted July 4th, 2008 10:00

    This has become a common problem and neither Dell (I have a Dell) nor Microsoft have solved the problem. I've run the "hotfix" from Microsoft as suggested and it didn't work. I set AutoEndTask to "1" in the HKCU/Control Panel/Desktop (as suggested by someone else) and that didn't work. I've sent a letter describing the problem and the lack of attention by these two giants to the Fed AG's department. Perhaps if enough people did the same then something might happen. In the meantime, Microsoft are overwhelmed with making money and too busy to fix their problems, good luck!
  • RoHe

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    Posted July 4th, 2008 15:00

    Is this the hotfix you installed?

     

    Are there any error messages in the Windows Event Viewer?

     

    You could try running a windows system file check:

    click start>run

    type in: sfc /scannow

    (space between sfc and /)

    click OK

    Insert XP CD if sfc requests it and reboot when it's done.

     

    Ron

    Message Edited by RoHe on 07-04-2008 09:41 AM
  • skbot

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    Posted July 4th, 2008 21:00

    yes, that was the fix that I ran.... with no resolution after running it.
  • skbot

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    Posted July 4th, 2008 21:00

    i tried running sfc a couple of weeks ago as you suggest but couldn't get passed a request for an XP CD. For some reason it couldn't find what it was looking for on my MediaDirect edition CD supplied by Dell. My XP was pre-installed.
  • skbot

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    Posted July 4th, 2008 21:00

    no, no messages in the event viewer that pertain
  • RoHe

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    Posted July 5th, 2008 15:00

    Do you know what file sfc wanted, but couldn't find? Look in Event Viewer for Windows File Protection entries at the time you ran sfc. It should list the error/missing file. 

     

    Request a replacement Windows CD from Dell (free). Start here.

     

    Ron 

  • skbot

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    Posted July 7th, 2008 15:00

    tks for the CD link... i'll probably use it to see what they send me. As 4 sfc, once i work up the motivation to run it again and dig into event viewer to find what file/s it's expecting, the prompt doesn't give any clues (that would be to easy of course). i'll post the result once i have it.