UNSOLVED

ragingfish

updated

18 years ago

0

8374

June 15th, 2008 19:00

Dell Support Center 2.1.0.0 won't uninstall

Trying to speed up this old Dimension 4600, removing any programs I don't really need. Want to '86' old version of dell support (version 2.1.0.0 as reported by add/remove programs utility).

 

When i go to uninstall, it starts running, saying "please wait while windows configures dell support)...and then a minute or so later, it says "canceling" and closes itself out.

 

Any advice as to how I can get this program to properly uninstall? Thanks.

 

Dimension 4600

Win XP Home SP2

 

Message Edited by ragingfish on 06-15-2008 03:42 PM
  • Alexandra_P

    4 Apprentice

    2554 Posts

    184

    0

    Posted June 15th, 2008 22:00

    Ragingfish:  This thread might help you out -  the 3rd Post especially:

     

    http://www.dellcommunity.com/supportforums/board/message?board.id=sw_other&message.id=65305#M65305

     

     

  • 184

    0

    Posted June 16th, 2008 01:00

    thanks for the idea alexandra, but unfortunately, no go.

     

    search yielded no MSI files that could be connected to that application. And yeah, i had it set to search in system and hidden folders and files. :smileyhappy:

     

    other suggestions?

  • Alexandra_P

    4 Apprentice

    2554 Posts

    184

    0

    Posted June 16th, 2008 19:00

    Hmmm.  Either the installer really is gone, or it's gone incognito.  Unfortunately there's a multitude of versions of this thing and none of them are documented. 

     

    CCleaner might be worth a try - its uninstall feature (under Tools) might find something.  Nice tool to have anyway for cleaning up.

     

    http://www.ccleaner.com/

     

     

    Message Edited by Alexandra_P on 06-16-2008 01:54 PM