UNSOLVED

MandaGrl78

updated

22 years ago

0

9127

January 19th, 2005 01:00

Dimension w/ ME running w/ killer lag

This computer is killing me, I tell you. My problems seem never to cease. I hope someone (or many someone's)can help.

My problems started some time ago...I finally decided that the computer was in dire need of a format and reinstallation of Windows (definitely was, too) and did that yesterday. Only now that I have done so, the computer is running excessively slow.

I thought at first that it was Norton System Works and FW that were causing the problems, being the system hogs that they are, but I have uninstalled them (having problems, anyway) and installed something else (EZ Armor...came with the RR service) instead. If I take a look at the system resources indicator, I have on average about 27% free, and the indicator is mostly yellow...occaisonally it will be green with 47%, but then drops down again drastically, sometimes even into the red zone. The mouse and keyboard seem to stop responding altogether, as does the rest of the computer at that point, and seems to do a small freeze-up for 5 or 10+ seconds at a time. Right now there is nothing else open browser window and the computer acts like I have 15 windows open. This is all a recent development since I reinstalled windows yesterday...and yes, I have done all the windows updates, etc. I am not computer illiterate just computer mad. :)

The computer has what it came with as far as memory...40 GB HD, 128MB Ram, 1.5Ghz. There's relatively little on the computer (only 8.3GB used)...I am at a loss as to what the problem is.

Can someone please help me get the 'maketheownermad.exe' file under control? :)


EDIT: Sorry, remembered after I posted...FYI, just ran AV and Spy scan and no hits. Running the EZ Armor as mentioned above for the AV and FW; SpySweeper for the spy and adware junk. The system its self is the Dimension 4300 (Sept. 2001)

Thanks!

Message Edited by MandaGrl78 on 01-18-2005 09:41 PM

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    Posted January 19th, 2005 01:00

    Yes, I did update everything. I can't think of anything I might have left out, anyway. I tried to do it one step at a time.

    Thanks.
  • 100mph

    1192 Posts

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    Posted January 19th, 2005 01:00

    You did install fresh drivers right?
  • Denny Denham

    2 Intern

    18798 Posts

    298

    0

    Posted January 19th, 2005 03:00

    MandaGrl78,

    Take a look at what is loading at startup (Start|Run, enter msconfig and click OK). You will find a comprehensive list of items that may be there and whether or not they are required by entering them in the search engine here. Ideally it would be nice to have 85% resources free, but performance should be fine with 60% or more.

    You might also take a look at Device Manager to see if there are any red or yellow "bangs" there that might indicate a hardware problem.

    Since you don't have Windows XP you don't have a Windows Firewall which would protect you again Internet viruses is you had Windows XP. That's not an issue with Windows 9X operating systems.

  • 100mph

    1192 Posts

    298

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    Posted January 19th, 2005 03:00

    Please make sure to start your firewall (at least Windows Firewall) before connecting to the Internet.
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    Posted January 19th, 2005 12:00

    Wow, thanks a lot. I keep AV software up to date (live update with Norton when I have it on and also with the EZ Armor...well, it's not as user friendly, but thought it would work just the same)...neither is getting the two things (scanregw.exe(worm) and systemtray.exe(trojan)) I found from that list.

    I will definitely bookmark that page and keep for future reference. Hopefully the new AV sweep will get it (just DL more defs) and make everything right again. Thanks again!
  • 298

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    Posted January 19th, 2005 19:00

    UPDATE: Well, the lag is better, but not fixed; and the odd thing is I didn't really do anything special. Still no hits on the AV software or on spyware; upon further investigation, the scanreg and system tray I saw before in the startup were the right thing, signed by microsoft and all.

    So now, I am still at a loss...the computer is still running at about only 40% on resources, but not as much lag as before, and but still some drastic changes in resources that I have noticed. System and user resources at 33%, and GDI at 50% at last glance.

    I do still get, at random, the error that there is not enough memory to run a program and it could (or could not, very random) be the only thing running. I hit OK, and then try again and usually it's allowed to start. *sigh* Seems that after a while of running, the 'net stops loading as well (regardless of FW settings); seems the only way to rectify that is to reboot and then all is well for about 5 minutes.

    Do I have enough RAM in this computer? I have considered upgrading the RAM, but have also heard that ME doesn't play well with too much RAM (or with a lot of things for that matter). I have noticed since the last post as well, that there are several programs that when I try to shut down the computer or do a reboot after modifying something, that there is often an error that whatever said program is, kernal32.dll (I think) and must be shut down...then I usually have to hit OK and on some it works and ends the program, others I have to just turn the power off completely and then turn it back on.

    And here I thought that a reinstall would eliminate the 'maketheownermad' file. Any further help would be appreciated...trying to avoid taking to the local computer dr.

    I have included below the list of currently running processes on this computer...right now, though, I have only one browser window open and at this last glance at the system resources, it was system and user at 18%, and GDI at 50%. Help?!? Thanks a bunch.


    Running Processes:
    c:\program files\ca\etrust ez armor\etrust ez firewall\ca.exe
    c:\program files\common files\microsoft shared\works shared\wkcalrem.exe
    c:\program files\common files\symantec shared\ccapp.exe
    c:\program files\common files\symantec shared\ccevtmgr.exe
    c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe
    c:\program files\common files\symantec shared\ccsetmgr.exe
    c:\program files\common files\symantec shared\symtray.exe
    c:\program files\creative\sblive\audiohq\ahqtb.exe
    c:\program files\lexmarkx84-x85\acbtnmgr_x84-x85.exe
    c:\program files\lexmarkx84-x85\acmonitor_x84-x85.exe
    c:\program files\mozilla firefox\firefox.exe
    c:\program files\norton systemworks\norton cleansweep\csinject.exe
    c:\program files\norton systemworks\norton cleansweep\csinsm32.exe
    c:\program files\norton systemworks\norton cleansweep\monwow.exe
    c:\program files\norton systemworks\norton utilities\nprotect.exe
    c:\program files\webroot\spy sweeper\spysweeper.exe
    c:\windows\explorer.exe
    c:\windows\rundll32.exe
    c:\windows\system\ddhelp.exe
    c:\windows\system\kernel32.dll
    c:\windows\system\mmtask.tsk
    c:\windows\system\mprexe.exe
    c:\windows\system\msgsrv32.exe
    c:\windows\system\mstask.exe
    c:\windows\system\restore\stmgr.exe
    c:\windows\system\spool32.exe
    c:\windows\system\zonelabs\vsmon.exe
    c:\windows\taskmon.exe


    [Run]
    HKLM\..\Run: [Speed racer] C:\Program Files\Creative\PlayCenter\CTSRReg.exe
    HKLM\..\Run: [AudioHQ] C:\Program Files\Creative\SBLive\AudioHQ\AHQTB.EXE
    HKLM\..\Run: [Lexmark X84-X85 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X84-X85.exe
    HKLM\..\Run: [Lexmark X84-X85 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X84-X85.exe
    HKLM\..\Run: [LexmarkPrinTray] PrinTray.exe
    HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
    HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\SYSTEM\NvCpl.dll,NvStartup
    HKLM\..\Run: [nwiz] nwiz.exe /install
    HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\SYSTEM\NvMcTray.dll,NvTaskbarInit
    HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\CA\ETRUST~1\ETRUST~3\ca.exe
    HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
    HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    HKLM\..\Run: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\Nprotect.exe
    HKLM\..\Run: [AcctMgr] C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe /startup
    HKLM\..\Run: [devldr16.exe] C:\WINDOWS\SYSTEM\devldr16.exe
    HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe
    HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
    HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
    HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
    HKLM\..\RunServices: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
    HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
    HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
    HKLM\..\RunServices: [ccSetMgr] "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
    HKLM\..\RunServices: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\Nprotect.exe
    HKLM\..\RunServices: [CSINJECT.EXE] C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinject.exe

    [WinLogon]

    [AppInit_DLLs]

    [Windows Services]

    [Internet Explorer Search Settings]
    HKCU\..\Search: [SearchAssistant]
    HKCU\..\Search: [CustomizeSearch]
    HKCU\..\Main: [Start Page] http://www.rr.com
    HKCU\..\Main: [Search Bar]
    HKLM\..\Main: [Search Bar]

    [URLSearchHooks]

    [URL Prefixes]

    [Internet Explorer Security Zones [2=Trusted, 4=Restricted]]
    HKCU\..\Domains\musicmatch.com:
    • 2
      HKLM\..\Domains\musicmatch.com:
    • 2

      [Browser Helper Objects]
      {BDF3E430-B101-42AD-A544-FADC6B084872} [CNavExtBho Class] C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll

      [Internet Explorer Toolbars]
      {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} [Norton AntiVirus] C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
      {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} [Norton AntiVirus] C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll

      [Internet Explorer Extensions]
      {1FBA04EE-3024-11D2-8F1F-0000F87ABD16} [Toolbar Extension for Executable] C:\WINDOWS\SYSTEM\SHDOCVW.DLL
      {1FBA04EE-3024-11D2-8F1F-0000F87ABD16} [Toolbar Extension for Executable] C:\WINDOWS\SYSTEM\SHDOCVW.DLL
      {1FBA04EE-3024-11D2-8F1F-0000F87ABD16} [Toolbar Extension for Executable] C:\WINDOWS\SYSTEM\SHDOCVW.DLL
      {1FBA04EE-3024-11D2-8F1F-0000F87ABD16} [Toolbar Extension for Executable] C:\WINDOWS\SYSTEM\SHDOCVW.DLL

      [Internet Explorer Context Menu]
      HKCU\..\MenuExt\&Define: [default] C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
      HKCU\..\MenuExt\Look Up in &Encyclopedia: [default] C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM

      [Internet Explorer Styles]

      [General Internet Explorer Settings]

      [Downloaded Program Files]
      {9F1C11AA-197B-4942-BA54-47A8489BB47F} [Update Class] C:\WINDOWS\SYSTEM\IUCTL.DLL
      {8AD9C840-044E-11D1-B3E9-00805F499D93} [Java Plug-in 1.3.1_04] C:\Program Files\JavaSoft\JRE\1.3.1_04\bin\npjava131_04.dll
      {CAFEEFAC-0013-0001-0004-ABCDEFFEDCBA} [Java Plug-in 1.3.1_04] C:\Program Files\JavaSoft\JRE\1.3.1_04\bin\npjava131_04.dll
      {D27CDB6E-AE6D-11CF-96B8-444553540000} [Shockwave Flash Object] C:\WINDOWS\SYSTEM\MACROMED\FLASH\FLASH.OCX

      [Downloaded Program Files - CODEBASE]
      HKLM\..\Distribution Units\Microsoft XML Parser for Java\DownloadInformation: [CODEBASE] file://C:\WINDOWS\Java\classes\xmldso.cab
      HKLM\..\Distribution Units\Microsoft XML Parser for Java\DownloadInformation: [OSD] C:\WINDOWS\Downloaded Program Files\Microsoft XML Parser for Java.osd
      HKLM\..\Distribution Units\Microsoft XML Parser for Java\Contains\Java: [com.ms.xml.dso]
      HKLM\..\Distribution Units\Microsoft XML Parser for Java\Contains\Java: [com.ms.xml.om]
      HKLM\..\Distribution Units\Microsoft XML Parser for Java\Contains\Java: [com.ms.xml.parser]
      HKLM\..\Distribution Units\Microsoft XML Parser for Java\Contains\Java: [com.ms.xml.util]
      HKLM\..\Distribution Units\DirectAnimation Java Classes\DownloadInformation: [CODEBASE] file://C:\WINDOWS\SYSTEM\dajava.cab
      HKLM\..\Distribution Units\DirectAnimation Java Classes\DownloadInformation: [OSD] C:\WINDOWS\Downloaded Program Files\DirectAnimation Java Classes.osd
      HKLM\..\Distribution Units\DirectAnimation Java Classes\Contains\Java: [com.ms.dxmedia]
      HKLM\..\Distribution Units\DirectAnimation Java Classes\Contains\Java: [com.ms.dxmedia.rawcom]
      HKLM\..\Distribution Units\{9F1C11AA-197B-4942-BA54-47A8489BB47F}\DownloadInformation: [CODEBASE] http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?38369.3025578704
      HKLM\..\Distribution Units\{9F1C11AA-197B-4942-BA54-47A8489BB47F}\DownloadInformation: [INF] C:\WINDOWS\Downloaded Program Files\iuctl.inf
      HKLM\..\Distribution Units\{8AD9C840-044E-11D1-B3E9-00805F499D93}\DownloadInformation: [CODEBASE] http://java.sun.com/products/plugin/1.3.1/jinstall-131_04-win.cab
      HKLM\..\Distribution Units\{8AD9C840-044E-11D1-B3E9-00805F499D93}\DownloadInformation: [INF] c:\winnt\Downloaded Program Files\jinstall_1_3_1_04.inf
      HKLM\..\Distribution Units\{CAFEEFAC-0013-0001-0004-ABCDEFFEDCBA}\DownloadInformation: [CODEBASE] http://java.sun.com/products/plugin/1.3.1/jinstall-131_04-win.cab
      HKLM\..\Distribution Units\{CAFEEFAC-0013-0001-0004-ABCDEFFEDCBA}\DownloadInformation: [INF] c:\winnt\Downloaded Program Files\jinstall_1_3_1_04.inf
      HKLM\..\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}\DownloadInformation: [CODEBASE] http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
      HKLM\..\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}\DownloadInformation: [INF] C:\WINDOWS\Downloaded Program Files\swflash.inf

      [Protocol Filters]

      [Protocol Handlers]

      [Winsock LSP's]
  • 298

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    Posted January 19th, 2005 20:00

    Thanks for the input, I'll try those. Except...don't I need the print tray and the other assiociated printer files (lexmark files) for proper printer function? However, how do I know if I am overclocking? That is something I am not familiar with. Thanks!
  • 100mph

    1192 Posts

    298

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    Posted January 19th, 2005 20:00

    I would drop (uncheck using Startup tab of MSCONFIG) the folowing:

    C:\Program Files\Creative\PlayCenter\CTSRReg.exe
    C:\Program Files\Creative\SBLive\AudioHQ\AHQTB.EXE
    C:\PROGRA~1\LEXMAR~1\ACMonitor_X84-X85.exe
    C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X84-X85.exe
    PrinTray.exe
    C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
    C:\WINDOWS\SYSTEM\NvCpl.dll,NvStartup (if not overclocking video card)
    nwiz.exe /install (if not using to configure multiple monitors)
    C:\WINDOWS\SYSTEM\NvMcTray.dll,NvTaskbarInit (if not used by any games)
    C:\WINDOWS\Updreg.exe
    C:\Program Files\Microsoft Works\wkfud.exe
    C:\Program Files\Microsoft Works\WkDetect.exe

    If you don't see them in MSCONFIG, delete the shortcuts from Startup folder (Start -> Programs -> Startup.)

    Hope this helps!

    Message Edited by 100mph on 01-19-2005 05:37 PM

  • Denny Denham

    2 Intern

    18798 Posts

    298

    0

    Posted January 19th, 2005 20:00

    MandaGrl78,

    Are you running more than one antivirus program and firewall? It appears that both Norton Antivirus and EZ Trust antivirus are active as are the EZ Trust firewall and ZoneAlarm. Only one of each should be active.

    After you formatted and reinstalled ME did you install your system drivers (chipset drivers first) before installing any applications? If not, see this.

    128MB of RAM is plenty for ME and the amount of RAM has nothing to do with resources, which are limited under ME to 64K.

  • 100mph

    1192 Posts

    81

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    Posted January 19th, 2005 21:00

    Google (www.google.com) says:

    "...
    Process File: printray or printray.exe
    Process Name: Lexmark Printer Console

    Description:
    printray.exe is an executable, often set to load automatically during the boot process which places an icon on the taskbar which allows for access to the Lexmark Printer's Console. This allows for configuration, cleaning/alignment of cartridges and test prints etc. Removing this process will not remove the program however, it will remove the shortcut from the taskbar.
    ..."