After updating iTunes and Quick time the other day, every time I open either my DVD drive or my DVRW drive to remove a CD or DVD, I get an error saying no disk and "exception processing message 0xc0000013 parameters 0x759f023c 0x87f51935 0x759f023c 0x759f023c."

The drives both seem to work ok so I'm not sure why I'm getting this message.

If I burn a CD in my DVRW drive, I don't get any error when I take the disk out. It's just when I try to read a disk in one of those drives.

I tried doing a restore to the point before I did the update but that didn't help. It just gave me different parameters so then I tried uninstalling the DVD drive and that didn't help.

It also seems as if things are running a little slow so I don't know if there's something else going on but it's driving me nuts.

I am using a Dimension E521 with Windows Vista.

Sheryl