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dkuchay

updated

8 years ago

D

dkuchay

5 Posts

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9796

July 30th, 2018 10:00

G7

No G7 sub threads to post within. Please move to proper section.

 

Bought a G7 two days ago and tried to install ubuntu 18.04.1. There were issues. Followed community posts for initializing to nvme and xps uefi installations. Installer failed to find the installed windows system despite following these tutorials. Bios was set to ahci and I tried to force an install several times using both gpt and dos style partition tables. Installer thinks its a bios based system based on dmesg | grep as well as one other method. Tried installing boot-repair after install to clean up the boot issue (grub-install failed on both sda and sdb. Curiously the ssd shows as /dev/sdb each time. Even after installing and running boot-repair from yannubuntu ppa it fails to install grub in a way that puts shimx64.efi in to the FSO. I should mention that while windows was installed I ran the dell bios update and I am on the most current as of this post.

 

So then I downloaded the usb os recovery tool from dell and tried three times to restore what it came with for windows installation. The os-recovery usb did its job but it installed windows to the 5400rpm 1tb drive each time. On the last try I even went in and pre formatted the disk back to all ntfs before running the recovery tool but it still mis allocated the partitions.

 

So Dell I am looking for two things. A way to recover this computer that sets it back to how it came. OS-recovery needs work for this to happen. Also we need a bios update for this laptop. This laptop received certification from ubuntu but I think it was determined by running the live os and not installing it. Ubuntu fails to see the installed system even with "load_nvme=YES" on the boot line. Grub fails to install to /dev/sda and /dev/sdb in either gpt or dos partition tables and with both raid and ahci set in bios. Yannubuntu/boot-repair - boot-repair indicates that the computer is uefi based but bootloader is dos assumed. It did a lot of work with boot-sav while it was mounted and it had me make an ESP directory but this also did not work. Possibly someone can take on a personal project and see if they can get further than I and report back on how they did? I think that the os-recovery and the ubuntu installer not doing their jobs correctly may be the same issue within the existing bios.