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jf3288

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17 years ago

J

jf3288

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September 7th, 2009 08:00

Installing Vista

I have to reinstall Vista on my Inspiron 1501. Everytime I attempt to install vista it goes all the way to the installation part and sends the message " Windows can not prepare the computer to boot into the next phase of installation". Does anyone have a solution?

  • Jesse L (retired)

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    Posted September 8th, 2009 09:00

    jf3288,

    Thank you for using the Dell Community Forum.

    An image of the system is created at the factory and stored on a hidden partition. To start the application, press when the blue bar with "www.dell.com" is displayed during the boot process. PC Restore only takes a few minutes to restore the operating system.

    This program sometimes may become corrupt and not work. If you get an erro that it cannot be performed you will need to boot to the Windows disk and choose to format the hard drive and then reinstall.

    Using PC Restore removes any software or data files the customer has loaded on the system.

     

    Jesse L (retired)