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najie

updated

17 years ago

N

najie

13 Posts

0

3069

January 20th, 2010 21:00

Installshield

Hi again,

I posted the message below on 1/6/10 and have rec'd no responses yet.  Can anyone help me out, please?

Nadia Macheska    :emotion-9::emotion-9:

Hi,

I hope someone can help me with this problem.  Everytime I turn on my computer, I get this message from Update Manager:

Installshield

Error # -5

Visit http:/consumer.installshield.com for more information

When I click on that link, I don't know what to do?  Can someone help me out?

Thanks,

 

  • TheRealFireblad

    4 Apprentice

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    4639 Posts

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    Posted January 20th, 2010 22:00

    Sorry you never got a reply to your original post Nadia.

    I can only assume it got lost among the other many hundreds of other daily posts?

     

    Try this:  Open C:\Program Files\Common Files\InstallShield\UpdateService, right-click on ISUSPM, and select "Run as administrator"?

    If that doesn't work, try the following suggestion from the InstallShield website - which is very slightly different to mine: 

     

    Update Manager Error 5?