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Sassyred

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21 years ago

S

Sassyred

14 Posts

0

7131

August 31st, 2005 00:00

ISP Software Downloads

Please someone help!! This may seem strange but my ISP, DSL came out with a new Browser. I downloaded it which it went through the download perfect. My problem is: When I click on the file, edit, tools or even right-click on the page, the page closes completely. I can go to the task bar and re-open the page without signing back in. I did contact DSL about this, but no help. I have unistall the software and the DSL Yahoo Applications and installed it again. I re-booted, unplug the computer but still no luck. My question is, is there anything that would be causing or blocking this to download the way it should? I have Windows XP Professional Dell 2400. Would the settings on the Internet Options have anything to do with it. Please help me! Thanks
  • J

    jmwills

    2 Intern

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    Posted August 31st, 2005 03:00

    What "new" browser did your ISP come out with?  A version of IE6 with their name across the title bar?
  • S

    Sassyred

    14 Posts

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    Posted August 31st, 2005 14:00

    I'm not sure what version it is. But the old version works fine. The IE6 even works good when I install the software. There is an Browser update on the SBC Yahoo Browser which is the one I downloaded.
  • J

    jmwills

    2 Intern

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    11984 Posts

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    Posted August 31st, 2005 14:00

    Get your updates for IE 6 from a trusted source like Microsoft.  I never have trusted ISP supplied browsers just becasue they are tracking something.
  • S

    Sassyred

    14 Posts

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    Posted August 31st, 2005 15:00

    I have all the Updates for the IE6. The DSL is a good Internet Service. There has to be a solution to this issue. Would the Windows XP Professional have the kind of security to cause it?
  • J

    jmwills

    2 Intern

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    11984 Posts

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    Posted August 31st, 2005 18:00

    What updates are you getting from an ISP that MS can not provide?
  • O

    OLDF

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    Posted August 31st, 2005 20:00

    I run the yahoo browser.I have sbc yahoo DSL....from the dsl home page click on settings/internet options.MAKE sure the program tab is used .PUT a check in the box at the bottom next to CHECK to see if INTERNET EXPLORER IS THE DEFAULT BROWSER.CLOSE that window.THAN GO back to settings an open browser  options.ON the general tab make sure that the box is checked next to,ALWAYS CHECK TO SEE IF SBC YAHOO BROWSER IS THE DEFAULT BROWSER. THAT should at the very least get you started.lol   chet
  • S

    Sassyred

    14 Posts

    374

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    Posted August 31st, 2005 23:00

    Ok, I did the settings on it and still no luck. I'm about ready to do a Factory Format to the orginal Windows XP.

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