amadeoortegon

updated

7 years ago

0

58248

January 21st, 2016 09:00

Microsoft office

When trying to open a .DOCX file in Word 2013 I receive the following error message:
“there was an error opening the file.”
What can be causing this to happen?

  • Hedberggrid

    1 Message

    2415

    1

    Posted January 22nd, 2016 12:00

    Try to resolve this issue, follow the steps below:

    1. Close any applications that are running.
    2. Open an elevated command prompt. To do this, click Start , click All Programs , click Accessories , right-clickCommand Prompt , and then click Run as administrator . If you are prompted for an administrator password or for a confirmation, type the password, or click Allow .
    3. Type the following:
      regsvr32 %SystemRoot%\system32\ole32.dll and then click OK.
    4. When you receive the message  "DllRegisterServer in ole32.dll succeeded.", click OK:

    For more information about this problem see more: Word Fix Toolbox

    https://www.fixtoolbox.com/wordfix.html

  • ieee488

    6 Operator

    11126 Posts

    38371 Points

    2415

    0

    Posted January 21st, 2016 13:00

    Almost anything can cause the error.

  • Dorys

    1 Message

    2338

    0

    Posted March 19th, 2019 17:00

    hola como le hago para activar office

  • speedstep

    11 Legend

    46969 Posts

    2318

    0

    Posted March 23rd, 2019 11:00

    Office is activated online by MICROSOFT.

    DELL has nothing to do with that.

     

  • speedstep

    11 Legend

    46969 Posts

    2319

    0

    Posted March 23rd, 2019 11:00

    Symptoms


     

    When trying to open a .DOCX file in Word 2003 with the Compatibility Pack or in the Word Viewer with the Compatibility Pack, you receive the following error message:

    “there was an error opening the file.”

    Cause


    This issue may be caused by the OLE32.dll file not being registered correctly.

    Resolution


    To Try to resolve this issue, follow the steps below:

    1. Close any applications that are running.
    2. Open an elevated command prompt. To do this, click Start , click All Programs , click Accessories , right-click Command Prompt , and then click Run as administrator . If you are prompted for an administrator password or for a confirmation, type the password, or click Allow .
    3. Type the following:
      regsvr32 %SystemRoot%\system32\ole32.dll and then click OK.
    4. When you receive the message  "DllRegisterServer in ole32.dll succeeded.", click OK:
      .