Did you change all the Connections settings for the new provider in Internet Options? Did you change types of providers--such as dialup to broadband or cable to dsl? For instance, changing from dialup requires you to delete the old dialup connection in Internet Options and select Never Dial a Connection. Best bet is to review the new ISP's help site to find all the new settings. Contact them for help if you need it.

Mary,

 

"For instance, changing from dialup requires you to delete the old dialup connection in Internet Options and select Never Dial a Connection. "

 

That is all I just did, and I can hear JFK Tower...

 

Many thanks  - I think I am falling in love with you...not for the first time when your advice has helped!

 

Matt.