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AWAHOO

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23 years ago

A

AWAHOO

7 Posts

0

547

March 4th, 2004 13:00

MS Backup

I purchased 2 new Dell Dimension 2400's on 12/15/03. I immediately put one in service to coincide with a new application. Two weeks ago, I put the second computer in service (never unpacked until then.) At that time I attempted to use the MS Backup software to back up to a 750 Zip drive. I can perform the backup up fine, if I do the backup immediately.

I cannot get the backup to work if I schedule it for a later time. I have tried everything, even seeking help from the technician for my ISP (very knowledgable).

If anyone could reference detailed instructions, it would be appreciated. I have printed out the info in the help file, and proceeded step by step to no avail. The backup time comes, and nothing happens.

 

  • A

    AWAHOO

    7 Posts

    147

    0

    Posted March 4th, 2004 13:00

    I forgot to indicated in my message above, that Dell will not offer help, since my systems have been in use over 30 days. Microsoft will not help, saying the OEM should be handled by Dell. How's that for a catch-22? How can one possibly use all applications included in Win-xp within 30 days? If not, you cannot get help with them.
  • P

    Pamela

    638 Posts

    147

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    Posted March 4th, 2004 14:00

    Try here. #6 may answer your question.

    http://support.microsoft.com/default.aspx?scid=%2Fdirectory%2Fworldwide%2Fen-gb%2Fbackup2.asp

    Pamela

  • A

    AWAHOO

    7 Posts

    147

    0

    Posted March 4th, 2004 16:00

    Thanks for the tip. I had already been through this, but I did it again, following the instructions meticulously...still will not backup at a later time. I cannot figure this one out. Any more suggestions?
  • P

    Pamela

    638 Posts

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    Posted March 5th, 2004 22:00

    Have you tried using Scheduled Tasks Wizard  to schedule the backup?

    http://support.microsoft.com/default.aspx?scid=kb;en-us;308569

    Pamela

  • A

    AWAHOO

    7 Posts

    147

    0

    Posted March 8th, 2004 18:00

    Pamela: I have tried everything...even had the support technician from my ISP over, and he could not get the backup to schedule and run either. I'm at a standstill. It will run immediately, just fine, but if I schedule the backup to run at a later time, nothing happens.

    Do you have any more suggestions?

  • A

    AWAHOO

    7 Posts

    147

    0

    Posted March 8th, 2004 19:00

    Pamela:  I sent you a private email. I solved the problem. Advise if you do not get the emai.

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