UNSOLVED

technolusty

updated

12 years ago

T

technolusty

1 Message

0

8965

August 3rd, 2014 14:00

My Dell Downloads web page errors out

I recently had to perform a factory restore of my Dell Studio XPS system.  When I attempt to access My Dell Downloads, either nothing happens (Firefox 31.0) or I get an error "Page cannot be displayed" (IE 11).

My system is out of warranty, but I see nothing in the documentation that says I still can't access My Downloads.

  • Philip_Yip

    11 Legend

    16052 Posts

    65915 Points

    164

    0

    Posted August 27th, 2014 14:00

    Try registering again or logging in with the username and password you used previously while attempting to register, this service was broken the last 2 weeks. I've been told by one of my Dell contacts its now fixed.

  • Norman Diamond

    1 Rookie

    92 Posts

    8 Points

    164

    0

    Posted December 24th, 2014 17:00

    It's broken again, at least for customers of Dell Japan.