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bugsychipr

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19 years ago

B

bugsychipr

3 Posts

0

2453

October 9th, 2007 21:00

OUTLOOK WON'T OPEN

OE was working fine until I changed ISP to Verizon.  Worked great for about 1 week then an automatic fix fromVerizon popped up to fix a problem with Outlook Express.  It stopped working at that point.  System restore did not help.  Verizon said OE was corrupt.  I told them it was fine until they "fixed" it!  When I click on OE a small blue window opens with OE written in the center then it just hangs there and won't finish opening.  If I try to run anything else on the computer after doing this it super-slows down processing of anything.  Dell is so lousy they can't stand behind their products after warranty expires.  I am using Windows XP Home on a Inspiron laptop.  Any suggestions???


Message Edited by bugsychipr on 10-09-2007 06:48 PM
  • G

    gator6x4

    195 Posts

    1168

    0

    Posted October 9th, 2007 23:00

    Contact Verizon and see if they will provide assistance on how to Re-Install OE. Dell is good about providing support but after all Verizon is the one that corrupted OE, not Dell so I would be throwing rocks at Verizon.
  • T

    tomron

    2 Intern

    •

    966 Posts

    1168

    0

    Posted October 9th, 2007 23:00

    In the subject it says outlook,in the message it says OE,which is it?
     
    Check this link.
     
    Also check this "Reinstall or repair Outlook Express" within the link.
     
     
     
                                  
  • B

    bugsychipr

    3 Posts

    1168

    0

    Posted October 10th, 2007 15:00

    Outlook Express     Blue type is step failures
     
    I followed the instructions on the link you provided.  Got down as far as "REREGISTER OUTLOOK EXPRESS".  I was to go to RUN and type:  msimn/reg and hit ok.  ERROR message popped up & said it could not find it.  Tried 3 times.  No luck.
     
    The next step instructed to REREGISTER LIBRARIES.
    1.  First run input:  regsvr32 urlmon.dll   ERROR message
         said LoadLibrary ("ermon.dll) failed- The specified
         module could not be found.
    2.  Run:  regsvr32 mshtml.dll     Succeeded
    3.  Run:  regsvr32 shdocvw.dll    Succeeded
    4.  Run:  regsvr32 browseui.dll   Succeeded
    5.  Run:  regsvr32 msjava.dll      Failed LoadLibrary
                   ("msjava.dll") failed-The specified module
                   could not be found.
    Obviously my laptop is missing something.  Any idea on how to get them back?      Thank you for responding.

  • B

    bugsychipr

    3 Posts

    1168

    0

    Posted October 10th, 2007 15:00

    I am throwing rocks and curses too at Verizon!  They told me to get in touch with Dell.  Dell products are so bad the company won't evenstand behind their products after warranty.  A techie could at least tell me what to do.

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