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Klaus8888

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5 years ago

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Klaus8888

2 Posts

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716

January 23rd, 2022 13:00

PIN activation

Have XPS I5 Desktop with Windows 10.  Have had the following problem more than several times now. Leave my desktop on all day as I am back and  forth.  On occasion when trying to reactivate the computer from the "sleep mode" I hit any key and the Windows Desktop screen image comes up however the PIN activation window does not come up. The curser is active as is the keyboard but nothing happens.  Without the PIN activation NOTHING happens!  I try unplugging and reconnecting both keyboard and mouse to no avail.  Hit various keys on the keyboard and move the mouse around.  Still Nothing.  After a while I have no choice but to power down the computer and reboot.  In doing this I am afraid of losing or damaging files that were open during the session.   This startup reactivation has now happened probably a dozen times over the last couple of months.  Any advise or comments would be appreciated.

  • redxps630

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    Posted January 23rd, 2022 14:00

    Try change your MS account log in to local account only and choose no password for local account.  This way it would not need PIN to re enter Windows after waking up from sleep. 

  • Vic384

    6 Operator

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    Posted January 23rd, 2022 15:00

    @Klaus8888 You may want to try turning off Fast Startup. Go to All settings / Power & sleep / click on the 'Additional power settings' link / click on 'Choose what the power buttons do' / click on 'change settings that are currently unavailable' (if necessary) / then uncheck 'Turn on fast startup' under 'Shutdown settings'.

  • Klaus8888

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    Posted January 29th, 2022 07:00

    Thanks for the suggestions.