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Takapuna

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18 years ago

T

Takapuna

4 Posts

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3564

September 20th, 2008 06:00

Precision-Vista-Supprt

Hi folks,

 

it seems I made the wrong decision by purchasing the new Precision 2400 with Vista 64:robotmad:, just after the instalation of a few progams (Acrobat Reader, Sandra, ...) the trouble started. An MS update was started, I confirmed and from than on I saw a lot of grey and blue screens, self repair messages and other nice things.

I decided to instal Vista new (Verdammt. I can't belive it, I forgot to order the recovers CD as well:smileysurprised:), know I have no access to the internet.

To click through the dungle of Dell-Links was as useless as waiting for a miracle, Support exists on the screens, but no way to receive it or to get with someone in contact. With the old Inspiron I never had any problem at all, therefor I never thought about service support.

I guess this might be the last time I purchased a business notebook from DELL, at least I might have to go back to XP, I never had any compareable problem with.

 

Questions:

 where do I get now the corret software for the net component?

 is it possible to get a recovery CD?

 

 

"PS:Sorry for mistakes in the English language"

  • Mary G

    6 Operator

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    20095 Posts

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    Posted September 20th, 2008 17:00

    There is no Recovery cd, just a Reinstallation DVD for Vista. You did not have to order it. It should be with the disks that came with your computer. If you don't have it, contact Dell by phone. Your computer also came with a Restore Partition that can return the computer to "as shipped" condition. Try that first before you try to reinstall vista. Directions here.
  • Takapuna

    4 Posts

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    Posted September 21st, 2008 08:00

    Asap I will follow those advices.

    I tried it with the Vista CD, but had problems with the internet connection. The netcontroller wasn't feed with the necessary software.

    Anyway I might deinstall Vista and return to XP, this seems more realiable.

     

    Thans a lot for the hint

     

    cheers

     

    Takapuna