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schnaustin

updated

21 years ago

S

schnaustin

1 Message

0

1223

January 8th, 2006 12:00

print problem from word perfect file

Good morning,
 
I have never experienced this problem with printing before.  When I try to print a document from word perfect, it is taking 10-15 min. to spool the job before it will print.  I have no problems printing a test page or a document from quatro pro.  I have tried problem solving using the troubleshooter, and my settings seem to be on default.  Any suggestions to fix this?
 
My system is a Dimension 4600 // pent. 4 // 512MB // 120GB.  I have also re-fraged my hard drive, compressed & deleted unused files, and I have 101GB of free space.  My printer is the A940 all-in-one.
 
I appreciate any help/suggestions!!!
Schnaustin
  • SitelTech

    276 Posts

    117

    0

    Posted January 8th, 2006 13:00

    1) Re-start the print spool service
     
    if that doesnt work
     
    2) Uninstall/Reinstall your printer software/driver.