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Problems with Backup utility
Please could someone help me with a problem that I am experiencing with the Backup utility?
I have Windows XP Home Edition with service pack 2 and have recently installed the Backup utility from the Windows XP CD. Installation was fine, but am encountering a problem.
The backup starts but I get an error message saying ‘Error returned while creating the Volume Shadow Copy:80042301’
I have another machine with XP Home Edition and this facility works fine.
If this helps, every time my machine is started a VSS error is logged in the Event Viewer Application folder.
Would appreciate any help
Many thanks
Lawrence
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IT Junkie
59 Posts
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Posted January 11th, 2005 17:00
I found this via a google search. http://www.mcse.ms/archive49-2003-11-34183.html. Read the entire post as some also experience issues after MS tech advice did not resolve the issue.
This issue normally occurs if you're using a FAT32 volume. Volume Shadow
Copy feature only supports NTFS volumes. If you enable this option, the
backup process will fail since FAT32 doesn't support the feature and
couldn't backup the files that are in the process of being written to.
Steps to disable Volume Shadow Copy if you're using a FAT32 volume:
1. Click Start->Programs->Accessories->System Tools->Backup.
2. Click the Advanced Mode link and select Backup Wizard.
3. Click Next and select Back up selected files, drivers, or network data.
4. Click Next and only select some files for testing propose.
5. Click Next and choose Desktop to store the backup file.
6. Click Next and click the Advanced button.
7. Select Normal backup and click Next.
8. Check the Disable volume shadow copy option and click Next.
9. Finish the backup wizard to backup the files.
If you're using an NTFS volume, try the steps listed below:
Open Regedt32.exe and navigate to the following key:
HKEY_LOCAL_MACHINE\system\setup
Change the "UpgradeInProgress" value to 0.
Jeff Patterson
Microsoft Support
===========================================
Now for that startup error...
"every time my machine is started a VSS error is logged in the Event Viewer Application folder. "
Can you paste that exact error here? Or tell us what it is..
Message Edited by IT Junkie on 01-11-2005 11:48 AM