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gsusong

updated

20 years ago

G

gsusong

1 Message

0

9939

February 14th, 2007 19:00

Quicken causes Runtime Error

I have a brand new XPS 410 that came with Windows Vista Ultimate preinstalled. I have been successful in getting almost every application I was using running on this machine. The one I am having the most problems with is Quicken. After the installation, when I try to run the program a dialog box pops up with: ----- Runtime Error! Program: C:\Program Files\Quicken\qw.exe This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information. ----- I contacted Intuit who, although they advertise the program as being Vista compatible, tells me it is a Vista problem and to contact Microsoft. Microsoft says since Vista came preinstalled, to contact Dell. I googled the message and found some info about a hotfix available for XP, but the dates of the info were a year or two ago and I don't really think it applies to Vista. Any suggestions?