I did a reinstall of the operating system using the Dell Product Recovery CD, choosing to reinstall but keep documents and settings.  Since then, problems began to arise that seemed strange, primarily that I was unable to create an internet connection, getting inappropriate error messages.  Ran Norton WinDoctor and the scan revealed eight missing keys in the registry:

Eight problems listed:

(1) Missing or Invalid ActiveX/Com SubKey Entry (2) Missing or Invalid Key "ADCS" (3) Missing or Invalid Key "CLSID...\InprocServer32" (4) Missing or Invalid Key; another Inproc Server32 (5) Missing or Invalid Key "CLSID\...\LocalServer32 (6) Missing or Invalid Key "another InprocServer32" (7) Missing or Invalid Key "Time Stamp" (8) Missing or Invalid Key WBEMComLocator"

For some reason, when I try restarting the computer with the Dell Product Recovery CD in it, there isn't an option available for going into safe mode to try to restore a backup of the registry, i.e. by pressing the space key, etc.  Never get a brief message "to start up from the CD press any key" -- only to press F8 to determine the profile to start up from or to start up from the "last configuration that worked."

I'll sure appreciate any help.

Randy Guess