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MatttK

updated

22 years ago

M

MatttK

13 Posts

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5613

July 24th, 2004 04:00

Reinstalling without using Dell's software.....

Hi,

I have my own copy of Windows XP Professional, which I wanted to install on my Dell Inspiron 8500 (laptop), as my laptop came with Home Edition when I bought it a year ago. I have run into a couple problems, though.

1. Even though I reformatted the harddrive, it still lists Windows XP Home as one of the startup options. This is annoying because my laptop won't automatically boot to XP Pro; instead, it presents me with a choice, even though Windows XP Home doesn't even exist on my system.

2. When reinstalling required Dell software (such as the software that gives support for USB, the touchpad, etc.), it says my system does not support this operating system. Well it obviously does. Can I get around this? How can I configure my touchpad or install USB support without using this software? I also ran into the same trouble with my internal wireless network card but was able to install the driver without the software by manually searching the directory in the Device Manager's driver update.

Does Dell really want me to use their custom OS? Do I really have no choice to customize the system I paid for? Or am I missing something..?

Thanks!

Matt
  • 100mph

    1192 Posts

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    Posted July 24th, 2004 04:00

    Multiple operating systems listing in boot menu:
    The list governed by Display list of operating systems option (Start -> Control Panel -> System -> Advanced button -> Startup and Recovery).
  • 100mph

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    Posted July 24th, 2004 05:00

    You already paid for OS - they don’t care what you are doing with the box. Besides, there is nothing special about “their custom OS�. Technically, you can install any retail version. I have retail XP Pro and Red Hat on my Laptop – no complains …

    Now back to your problems… You either didn’t do a “clean� install or loading wrong drivers. Get to their Download or Support page, enter your System Tag, and find your files. If not sure what files to select, check your Original/Shipped Configuration (should be one of the options on the same page/dropdown).
  • MatttK

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    Posted July 24th, 2004 05:00

    I'm not sure how I can explain it any more clearly. There is required software I -need-. And there are no USB drivers you can download for the Inspiron 8500. It comes in part of the dell software package, which I posted above.
  • MatttK

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    Posted July 24th, 2004 05:00

    Re-install windows? :/
  • MatttK

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    Posted July 24th, 2004 05:00

    How else do I customize my touchpad? How do I add additional functionality to my wireless card?
  • 100mph

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    Posted July 24th, 2004 05:00

    "Notebook System Software (NSS) is a utility ..."

    This is UTILITY - NOT a driver. Don’t load unnecessary junk on your fresh Windows.
  • MatttK

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    Posted July 24th, 2004 05:00

    I've installed all the drivers I've been able to install but the above thing I posted is required for stuff like usb and the touchpad. The touchpad works by default but I have no software with which to customize it. I also can't install the software for the wireless card...
  • 100mph

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    Posted July 24th, 2004 05:00

    Here is a little action plan:

    Update BIOS.
    Install Windows.
    Enable Internet Connection Firewall.
    (If Windows install didn’t include it) Download Service Pack 1, and install it.
    Download and install all Windows Updates (Critical Updates and Service Packs only).
    Download and install missing drivers.
  • MatttK

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    Posted July 24th, 2004 05:00

    I'm not sure where find what type of touch pad it is.. it isn't listed in the device manager.

    The wireless is the Dell TrueMobile 1300 WLAN Mini-PC Card.
  • 100mph

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    Posted July 24th, 2004 05:00

    Is it Dell TrueMobile 5100 GPRS PC Card?