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sirdudeness

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22 years ago

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9918

October 16th, 2004 04:00

repair damaged files

  Hello all
  Well I'll be the first to tell ya I really do not know much about computers, so if I seem at a miss or lost, that would be cause I am.well I suppose I'll get to the reason I'm here.......
I have a 2400, with windows XP...now my system is running just fine, but what I would like to do is repair and clean up all the damaged files caught by Norton from the surfing my 20 year old son has done, thank God for Norton, after a few days of him on my computer he has infected a few hundred files, can I now go back and repair these files that Norton caught ?
                         thanks for any help or advise you may have
                                                 James
  • Denny Denham

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    Posted October 16th, 2004 04:00

    sirdudeness, What Norton program are you referring to? If it's Norton AntiVirus it's not likely that your son has done anything to the files. If you suspect that there may be some spyware on your system from his surfing, you can clean that readily. Download Ad-aware from here and Spybot from here. Check online for updates to their databases then run them and delete all the spyware they identify. It would help if you told how you determined that files are damaged.
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    Posted October 16th, 2004 04:00

    thanks for the speedy reply

    I'm running Norton2003, that I am also having a problem with, but that is another issue......

    when I ran Norton I found a rather large list in the backed up files list, Trojan Horses and what have ya, along with two quarantined items, I do run Spyware Dr, and this did take care of all the spyware problems

    Message Edited by sirdudeness on 10-16-2004 12:51 AM

  • Denny Denham

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    Posted October 16th, 2004 04:00

    sirdudeness,

    What is the "backed up files list?" I'm also running NAV 2003. What are you clicking on in Norton to access that list?

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    Posted October 16th, 2004 05:00

    thank you very much, and he just thinks he is off the hook......lol
    any type of filter I can install to stop this ? kids, sometimes ya just dont know if ya want to hug them or just pop them in the back of the head......
  • 361

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    Posted October 16th, 2004 05:00

    lol.sorry dude, so do I really need to worry about anything at this point, or am I freaking for nothing ?
     I'll do as ya said and delete all of those files
                 Thanks ..
  • 361

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    Posted October 16th, 2004 05:00

    I clicked on reports, then quarantined items
  • 361

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    Posted October 16th, 2004 05:00

    I just looked again, what I'm seeing in this list is Trojan.BytVerify  ......?? what ever that is
  • Denny Denham

    2 Intern

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    Posted October 16th, 2004 05:00

    sirdudeness,

    Okay. Click to select them (I believe you can use the standard Windows shortcut by clicking on the first item in the list, scrolling down to the last and holding down the Shift key while clicking it, which should select the entire list, or hold down the Ctrl key while clicking each item to select more than one). Once it is selected, click Delete in the upper menu bar. You can do this for both the Backup Items and Quarantined Items. That will remove them from your computer. They are only available in the event you find a way to repair them and wish to do so then bring them back into the system. (This rarely happens.)

  • Denny Denham

    2 Intern

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    Posted October 16th, 2004 05:00

    No fair posting again while I'm composing an answer. Ü

  • Denny Denham

    2 Intern

    18798 Posts

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    0

    Posted October 16th, 2004 05:00

    sirdudeness,

    No, there's nothing to worry about. Anything that Norton puts into Quarantine is nothing you need. (So your son can be off the hook.)