UNSOLVED

jpoke89

updated

20 years ago

J

jpoke89

51 Posts

0

2166

June 28th, 2006 18:00

Restore Discs?

Hello, i bought a Inspiron 6000 in december, and now that i need it, i noticed i never recived the operating system restore disc(s) and i am wondering where i can get them... any help is appreciated. thanks!
  • 201

    0

    Posted June 28th, 2006 18:00

    I have a similar question about my disc. Are you saying that the reason I don't have one is because I don't physically own the program? I want to reformat my PC and I need the xp disc so is paying $10 the only way to get it?
  • jpoke89

    51 Posts

    201

    0

    Posted June 28th, 2006 18:00

    Charge me for what?!
  • jmwills

    2 Intern

    •

    11984 Posts

    201

    0

    Posted June 28th, 2006 18:00

    The physical disc. Check the options on any new system. The standard charge is $10. You do not own the copy of XP, only the license to use it.
  • jpoke89

    51 Posts

    201

    0

    Posted June 28th, 2006 18:00

    ugh.. Ok, thanks...
  • Mary G

    6 Operator

    •

    20095 Posts

    201

    0

    Posted June 28th, 2006 18:00

    You are not always charged for the cd. But the option was listed when ordering the computer. You could have chosen just the PC Restore partition--the default-- or added the cd for $8-$10. Be polite.
  • jmwills

    2 Intern

    •

    11984 Posts

    201

    0

    Posted June 28th, 2006 18:00

    Call Dell. It's worth the $10 they will charge you.
  • Denny Denham

    2 Intern

    •

    18798 Posts

    201

    0

    Posted June 28th, 2006 19:00

    Contact Dell at one of the links in this post and request an XP reinstallation CD.

    I have not heard of anyone who received a CD through this procedure being charged for it.

  • jmwills

    2 Intern

    •

    11984 Posts

    176

    0

    Posted June 28th, 2006 19:00

    Treu enough on the charge, but any newly ordered system is chargaed $10 for the disc.
  • 201

    0

    Posted June 28th, 2006 19:00

    Alright. Thank you very much.

    Message Edited by angrypcman on 06-28-200603:26 PM

  • 201

    0

    Posted June 28th, 2006 19:00

    Hmmm. I just tried to create the disc like the page said but when I go into Dell Accessories I'm not given the option "Dell OS Recovery CD". Is there any particular reason for this?