UNSOLVED
Restoring Hard Drive
Hello.
Computer model: Dimension 2350 (Purchased in the early spring of 2003)
About a week ago whenever I logged on to my computer instead of the normal desktop I had a black screen with an error spyware message. I haven't made any drastic system changes in several months so I do not even know what prompted this screen.
I ran both Ad-aware and Norton Anti-virus and nothing changed. (Both the programs were updated before I ran them.) I also defragmented the hard drive and did disk cleanup. They made my computer faster but didn't get rid of the problem.
I also realized that I had a lot of garbage on the computer that has been placed there to due to spyware. I tried to have them not launch with the setup but the volume of files that are opening is so high that I am getting nowhere. (They are many duplicates of just of few tasks.)
I was contemplating inserting the ResourceCD to clear off the entire computer, but I was hoping there was a less drastic solution to my problem.
I am leaving for college in a few weeks and I wary of moving to campus with this problem and logging onto the university-wide network for fear of hurting other's computers.
Has anyone hade similar problems? Also, is this something I should attempt or should I just take it to a professional?
Any help or suggestions will be greatly appreciated because I am getting frustrated.
Thank you,
Kate
Hello.
I pretty much got the computer fixed. The trojan was called PS Guard and it was advertising some phony spyware. The files that I deleted that fixed the problem were intell32.exe, tsyssu2r.exe, and r.exe.
I found HiJackThis helpful too.
Hope it works out for you.
kelhiphxaz
2 Posts
88
0
Posted July 29th, 2005 06:00
i may have the same or similar problem that you are experiencing with your pc. one day out of no where my desktop was a black screen with red writing that said something like warning system shut down spyware detected. i tried everything to remove it. even went out and bought the new nortons 2005 hoping it would take care of the problem. i finally gave up a few weeks ago and asked a friend who works on computers to see what he could do. i am still waiting to get my notebook back. if you get yours up and running please let me know what you did to get it fixed, i'll do the same.
kelhiphxaz