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cajah

updated

18 years ago

C

cajah

7 Posts

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5683

June 29th, 2008 18:00

SndVol32.exe windows can not execute

I am trying to use Skype.  I can see and hear my friend, but she can not see or hear me. Initially both computers worked properly.  According to Skype my volume control is muted.  Following instructions, I have clicked on the control panel -> volume and audio and then was referred to the add/remove program to add the file sndvol.exe. Then windows says it can not execute sndvol.32.  I followed the instructions to connect to microsoft support for help.  Microsoft wants to charge me $54.00 dollars to correct the missing or damaged file.  Microsoft said that I could have this problem corrected free by Dell.  Please help me correct this problem.
  • bacillus

    2 Intern

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    14378 Posts

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    Posted June 29th, 2008 19:00

    try uninstalling your audio driver in add|remove programs then reinstall the driver (preferably the latest one from the dell site).
  • alot4u

    2 Intern

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    253 Posts

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    Posted June 29th, 2008 19:00

    Put your CD/DVD windows xp in your cd drive

     

    Click Start

    Click Run

    Type cmd

     

     

    Now type your CD/DVD drive's letter

    Mine is E

    your drives letter is different

    Type it like this E:

    And hit Enter

     

     

     

    Now type cd i386

    And hit Enter

     

     

    Now type expand -r sndvol32.ex_ %systemroot%\system32

     

    Now hit Enter

    You should see this screen

     

     

    Note/1 : If your CD drive is D type the following

    D:\I386>expand -r sndvol32.ex_ %systemroot%\system32

     

    Note/2 : there is a space after sndvol32.ex_

     

    Now restart your computer

    It should work

     

    Good Luck

     

  • cajah

    7 Posts

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    Posted June 29th, 2008 22:00

    I have the inspiron 2200 laptop.  The windows xp was already installed when I got it.  I do not have a CD.
  • alot4u

    2 Intern

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    253 Posts

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    Posted June 29th, 2008 22:00

    Well

    I Can give you the sndvol32 file

    the size is too small 135 KB

    But I think it is not allowed to put here a direct download

     

     

  • chuket

    1388 Posts

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    Posted June 30th, 2008 01:00

  • cajah

    7 Posts

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    Posted June 30th, 2008 21:00

    I want it.  How can I get it?

  • cajah

    7 Posts

    780

    0

    Posted June 30th, 2008 21:00

    I tried to open this file, but my computer would not.