UNSOLVED
Touch screen
My new laptop dell inspiron 13 5000 model- 5368
its touch works sometimes when i switch on it and after shut down it does not work
Manu times happens this problem in a day when i switch on off it i have checked all software
Regarding touch but doesn't work....
2412
0
Posted July 24th, 2017 09:00
:emotion-2:
Please check for latest windows updates are installed on system. Type Settings onto [Cortana] search box, Update & Security, and then select Check For Update. Install any available updates and restart your system if required. Please don't wait later to install, click on Restart Now. Do the process over and over until you have all the latest windows on the system. Also, check Update History for any failed updates.
2412
1
Posted July 24th, 2017 09:00
Lastly,
If touchscreen still isn't working correctly, I suggest you calibrate the touchscreen to see if that will make a difference. Please follow instructions to calibrate the touch screen in link below:
How Do I Calibrate My Touchscreen? | Dell US
The link below might be useful as well:
LSUFAN51
6 Operator
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6519 Posts
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26687 Points
2412
1
Posted July 24th, 2017 09:00
If the touch screen still isn't working correctly, I'd suggest you update the System Setup(BIOS). Please click on the link below to safely install latest BIOS version.
Update System Setup (BIOS) for a Dell Computer ... - YouTube
After installing latest BIOS version, run the Guide Me option in your Dell Product Support page.The tool will automatically detect driver updates for your system. Please follow instruction to run Guide Me option in the link below:
How to Find Drivers and Update Them (Official Dell Tech ...