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bruce111

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22 years ago

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bruce111

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March 8th, 2004 01:00

usbscan file not found on XP Home Edition

I just purchased an hp 2410 photo printer and the install is looking for a usbscan.sys file.  Can't find it running in the Home Edition of Windows XP running on a Dimension 4600 machine.  Previously had problems recognizing any usb device and had to pull from the install disk but can't any usb files there any longer.  Can anyone help?
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    fireberd

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    Posted March 8th, 2004 09:00

    Do you have Windows XP, SP1 (Service Pack 1) installed?  I found that file in the Service Pack update folder (and in two Windows folders). 
    Inspiron 16 5630 Laptop and WD22TB4 Docking Station
    Self-built desktop for recording studio application
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    maxd

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    Posted March 8th, 2004 16:00

    In your Device Manager did you expand all the usb entries ? If you find a bad one, uninstall and reboot. If that doesn't help the sfc /scannow command may replace it.
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    bruce111

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    Posted March 9th, 2004 23:00

    I have the right service pack so this isn't the key.  Thanks for any other ideas.
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    bruce111

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    Posted March 9th, 2004 23:00

    Didn't fine any bad references.  Ran the sfc scannow step but nothing seemed to happen.  Any other ways to access the missing file?
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    maxd

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    Posted March 10th, 2004 16:00

    Forget the sfc cpmmand for now. If you do need to run it the syntax is sfc /scannow (there's a space after the c). You can run this from Start/Run or command prompt.

    Do a search on your machine for the file usbscan.sys. If there is a copy in the dllcache folder go to Start/Run and Enter this command: msconfig

    When it comes up click on Expand. Fill in the 3 blank fields with these entries:

    usbscan.sys

    C:\windows\system32\dllcache

    c:\windows\system32

    Now hit Expand (or Enter)

    Restart your computer. (Print this out so you don't need your browser open when you do this.)

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