UNSOLVED
Win ME Blue Screen
90% of the time when I shut down, I get a blue screen windows error: OE : 0028 : 00000002
I have to manually shut down and then when I restart scan disk comes us which never completes so I escape.
I have searched for this error message, but can't find what it means. Can anyone help?
I found the same error (OE:0028:000000002) ocurring on my Windows ME system after a recent Norton Antivirus autoupdate session. I use Norton Antivirus 2005.
Why do I know this? Because I found that when you uncheck Ccapp on your Windows System Configuration Utility, you can easily shutdown without a problem. Ccapp is linked to Norton's software system. Ironically, Norton advices people to leave Ccapp always checked off in the Startup Configuration Utility, as their link to the subject below attests.
Possibly there is a link with the problem between the Ccapp being alive on startup and the error message. I don't really know, only have noticed the link. Maybe Denny or some other person on this forum can enlighten us to the solution.
@Mrs A wrote:
90% of the time when I shut down, I get a blue screen windows error: OE : 0028 : 00000002I have to manually shut down and then when I restart scan disk comes us which never completes so I escape.I have searched for this error message, but can't find what it means. Can anyone help?
After a bit more tinkering, I found the problem could possibly have to do with Norton scanning the floppy disk when shutting down.
On my computer, going to Options>on the Norton Antivirus 2005 Liveupdate page> Autoprotect>Advanced>uncheck the "Scan floppy disk in A for boot viruses when shutting down" box, then get out and restart your computer. Tells us if this works.
Sorry, hit the submit by accident. "Options>on the Norton Antivirus 2005 Liveupdate page> Autoprotect>Advanced>uncheck the "Scan floppy disk in A" Where did you say this was? I only have the choices of "Configure" "Report last update" & "About" under my options from the Live Update page?
John
When you click on your NAV 2005 icon on your desktop, it will take you to Norton's main window. The "Options" button is at the top left, beside the "Liveupdate" button. Then go to Auto-Protect > Advanced > on the right page > uncheck the "Scan floppy disk in A: when shutting down" box.
So far the error has not resurfaced again on my computer. Tell us if this works for you.
- Tomatoes,You can see how your Main window for NAV 2005 should look like at the link below. Scroll down to section "3. Getting started". If it doesn't look like that window, then possibly you don't have NAV 2005 on your system. Again let us know if this works for you.
I'd use ScanDisk first by checking the "thorough" box on the ScanDisk page and also check the box for "automatically fix errors" found on your computer at Programs > Accessories > System Tools > ScanDisk . The "thorough" scan may take a few hours, so be prepared for it.
After that, use Disk Defragmenter, which is also found at System Tools, but follow the procedure below to insure they both won't repeat themselves and finish the scan and defrag with no hangs. Then restart your computer.
http://www.djdenham.com/Scandisk_text.htm
I did both of the above and then unchecked the box for the "scan floppy in A: for boot viruses when shutting down" at "Options" on NAV. Restart your computer again. Hope this works.So far the error has not reocurred on my computer.
Denny Denham
2 Intern
•
18798 Posts
303
0
Posted September 25th, 2005 02:00
There should be more to the error message, but 0E fatal exceptions are very difficult to troubleshoot. See this.