Attachment uploads are currently disabled. This is a temporary situation and will resume as normal in the coming days.
UNSOLVED
windows 7 re installation
Hi,
I have a 6 yr old dell laptop, with build in windows 7 home premium. Last day it crashed and was not able to perfom system restore, and the only option is to reinstall windows from CD. Unfortunately I only have a Drivers and Utilities CD ( Reinstallation ) with me, which I recieved with the laptop. Is it possible for me to use this CD to install windows. I tried to check if I can get a windows 7 copy from microsoft - and tried to check the product key as printed on the laptop- but it responded saying that I have to contact the Manufacturer to validate the product key..
Looking forward to any help
Nithin
Philip_Yip
11 Legend
•
16052 Posts
•
65915 Points
975
1
Posted February 23rd, 2018 03:00
The Windows 7 Downloader on the Microsoft Website does not work for Windows 7 Home Premium. Your Windows 7 Home Premium Product Key will work with Windows 10 Version 1709 Installation Media however (installing Windows 10 Home):
http://dellwindowsreinstallationguide.com/windows-oem-faqs-and-downloads/#V1709
The Dell OS Recovery Tool only works for Windows 7 Professional.
ieee488
6 Operator
•
11126 Posts
•
38371 Points
989
1
Posted February 21st, 2018 18:00
No.
You will need to buy a Dell Windows 7 Home Premium CD or borrow one from someone who has it.
Or try installing Windows 10 which or may not activate depending on the model of the laptop.