UNSOLVED
D
dawnanddave
11 Posts
0
2684
May 23rd, 2004 23:00
wtoolsa has caused an error in kernel32.dll
i keep getting the above error message and it won't go away, even when i try and close it...it just keeps coming back. i have tried system restore, but when i did that my norton antivirus software couldn't start, andi got a red warning window saying my antivirus software couldn't start. so i undid the restore. i have not added new programs or software to my pc to cause the prob. i have done a defrag, and still get error. the only time it will go away and stay away is when i close it while my AOL is connected. But it comes back as soon as i am off the internet again. Please somebody help. thanks .
dawnanddave
11 Posts
276
0
Posted May 24th, 2004 00:00
hi steve.....i have done as u suggested......thanks for your help.....hopefully i will get some help in the virus message board. Dawndawnanddave
11 Posts
276
0
Posted May 24th, 2004 00:00
what is a trojan?......dumb question i know.....but not sure exactly what that is?........if it is a virus, why didn't my antivirus pick it up?dawnanddave
11 Posts
276
0
Posted May 24th, 2004 00:00
okay, i downloaded the hijack this thing......and got a log of stuff, i didn't tell it to fix stuff cuz i wasn't too sure what i was doing........where do i send the log? Your help is appreciated, dawn
osprey4
6 Operator
•
34230 Posts
276
0
Posted May 23rd, 2004 23:00
It's deja vu all over again in this forum!!
http://delltalk.us.dell.com/supportforums/board/message?board.id=sw_winme&message.id=34164