UNSOLVED
iPad PocketCloud with VMware View - Could not connect to server
iPad PocketCloud with VMware View - Could not connect to server
Hello,
I have a problem with an iPad from my client.
They have VMware View 4.6 and iPad. So one of them bought PocketCloud Pro (the paid version).
They tried to log in with VMware View protocol in their network. But doesn't work... (see the images below)
Those settings are right filled in:
And I tried with VMware View for iPad, that worked fine, there's no problem. Then now I don't understand why it works on VMware View for iPad but not on Wyse PocketCloud for iPad.
Can anyone help me? It's really urgent...
Thank you very much
2386
0
Posted August 3rd, 2015 20:00
As you can see on my screenshot in settings, SSL port is on in the settings...
2386
0
Posted August 3rd, 2015 20:00
Hi Nickvd,
Are you able to connect to this view server from a desktop view client(same network as the device)?
Is ssl turned on on the server side? is tunneling on?
Thank you!
Wyse PocketCloud Team
2386
0
Posted August 5th, 2015 20:00
Everythings works but execpt Wyse PocketCloud for iPad. VMware View Client for iPad works fine, but the problem on VMware View Client for iPad is the language for the keyboard. We have AZERTY, but VMware View Client only uses QWERTY. That's why one of my client bought the Wyse PocketCloud. But seems it won't connect... Houw should we resolve this? I don't think he's happy.
2391
0
Posted August 5th, 2015 21:00
Virtual :
Windows 7 Professional
English language
keyboard: DUTCH-Belgium Period.2386
0
Posted August 5th, 2015 21:00
Hi Nick, Can you give some information on your desktop.
1) operating system
2)language set on your desktop
Thanks!
Wyse PocketCloud Team
849
0
Posted August 6th, 2015 03:00
I already did. Hope that helps.
Wyse PocketCloud Team
849
0
Posted August 6th, 2015 03:00
I could'nt connect to your system as well. I will inform the right person. Thank you!
Wyse PocketCloud Team
849
0
Posted August 6th, 2015 03:00
When i'm logged in the VDI, then PocketCloud tries to connect on VDI (black screen) then I get this error.
BTW, see PM please.
Thank you very much.2391
0
Posted August 6th, 2015 03:00
Hi Nick, May we know why you are using Dutch? Your device keyboard is set to french. I tried french keyboard with english on my windows 7 without any issue.
Just trying to reproduce...
Thank you!
Wyse PocketCloud Team
Suchitha
925 Posts
2386
0
Posted July 31st, 2015 21:00
Hi Nickvd,
Can you please turn ssl port to ON.
Thank you!
Wyse PocketCloud Team