Description: Memory errors detected. Too many errors, issue cannot be resolved.
Critical issue found
Error Code: 122
Description: Memory errors detected. Too many errors, issue cannot be resolved.
Replace Memory.
Your Memory is operating outside of normal parameters and should be replaced. This system no longer carries a hardware warranty. To purchase a replacement memory, please visit
Dell Spare Parts for a compatible replacement part.
will my laptop be okay after i replace memory?
or will it have another issue?
i ran diagnostic test, is it telling me one of many problems my laptop has is memory issue and i need to replace ram first and foremost?
If the errors are just with one memory module, try swapping the other one into the socket that's showing the errors. If it's clear of errors there, you're looking at replacing just one module. Depending on what the other errors are, that may make sense.
If the errors are with both modules - or the errors show up on the module without errors when you swap sockets - it's the mainboard that's bad, not the memory. And on a system that's on the order of 11 years old, repair makes little sense - it's time to replace the system.
You may want to start by posting your system model number. The XPS 1555 your userid implies is a 2009-model system.
In general terms, open the base cover and test the RAM one module at a time, and in each socket. It's highly unlikely two modules will simultaneously fail.
Module means memory module. Socket is the connector between the mainboard and memory module.
In all likelihood, you have two modules. They're side by side on the system board.
1. Remove the base cover.
2. Remove one module. Replace cover an test. If the module fails, move it to the other socket. Test again. If it fails in both sockets, it's likely bad.
3. Test the other module in both sockets. If it tests OK in both, you have just one bad module; replace it.
4. If both modules test bad in one socket - or both modules test bad in both sockets - odds are overwhelming it's not the modules that are bad, but rather the system board. Depending on the CPU you have, replacing the board will run somewhere between $300-700 -- and that's if you do the job yourself.
ejn63
12 Elder
•
31435 Posts
•
155032 Points
3133
0
Posted April 4th, 2020 14:00
If the errors are just with one memory module, try swapping the other one into the socket that's showing the errors. If it's clear of errors there, you're looking at replacing just one module. Depending on what the other errors are, that may make sense.
If the errors are with both modules - or the errors show up on the module without errors when you swap sockets - it's the mainboard that's bad, not the memory. And on a system that's on the order of 11 years old, repair makes little sense - it's time to replace the system.