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Fernanda HC

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4 years ago

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621

September 25th, 2022 13:00

Grany screen

I recently bought a dell XPS 15 9520 and returned it because I saw tiny gray dots (grainy) on my screen. I received a new one, and it has the same issue. My roommate told me he thinks it is normal. It looks grainy and annoys me a little. I have another touchscreen computer and do not see these tiny dots. It is evident on white background. Does someone know how to fix it?

  • ejn63

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    Posted September 25th, 2022 14:00

    Return the system and order with a different type of screen.  The 9520 is available with both conventional and OLED screens -- whichever type you've tried, order the other.

     

  • 242

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    Posted September 25th, 2022 23:00

    Yes. It's the OLED screen, touch screen.

  • Tesla1856

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    Posted September 25th, 2022 23:00

    Sounds similar to this thread.

    Did you get the OLED screen ?

    https://www.dell.com/community/XPS/OLED-quality-issue/m-p/8269776/highlight/true#M102037

    I recommend you read the whole thread, including OP's and all my posts.

    Dell Rockstar

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