Wurlitzer165

updated

8 years ago

0

12432

November 10th, 2018 15:00

Internet good, but many web sites won't load.

Same issue on XPX 13 and XPS 15. Have six computers on site, with very strong ethernet and wifi internet. About a week ago, the XPS laptops would no longer load many web pages, going to the usual, "this site can't be reached". Some sites load perfectly, like google, Facebook, Instagram, email, and others. Most others will not load. I've tried both Ethernet and WiFi, moved computers do different access points and locations. No difference. Other computers, connected to same Ethernet and / or WiFi load perfectly at speeds around 400 Mbps. Sometimes, and briefly, they will load and operate normally, but it's a fool's promise, as they soon revert to same behavior. I've tried the command prompt "netsh" and "winsock refreshes" found on various support boards. No change. Rebooted numerous times. Switched cords, WiFi, ports, etc. No change. So strange, as the internet is strong, many sites load, but most will not. I'm a reasonably sophisticated user, but this has me stumped! Any ideas? Thanks!
  • JOcean

    11 Legend

    12621 Posts

    69453 Points

    11751

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    Posted November 11th, 2018 11:00

    Try this YouTube video. Just wondering if you have an antivirus with internet protection on those systems.

    https://www.youtube.com/watch?v=RBwtQEWt6L0

    I am not a Dell employee...I am forum volunteer

    Serious work on an E5430 and constantly building and working on an i5-6500 Desktop

  • fanic

    3 Posts

    11745

    1

    Posted November 11th, 2018 12:00

    I also faced this issue.

     

    I expect some problem with the Dell automatic cleanup and the cache of browsers.

    Wiping the whole Browser cache helped for me.