Alenagentle

updated

4 years ago

A

Alenagentle

1 Rookie

•

2 Posts

0

917

October 18th, 2022 10:00

Telegram desktop application problem

Hi there. Has anyone encountered the problem of hanging Telegram Desktop when a message arrives? When a message arrives, the telegram freezes for 10-20 seconds, then returns the cursor. This problem has appeared since the purchase of this laptop. I didn't have this problem with my previous laptop.

I tried to reinstall the app, clean cache, install another version of app, but the problem still remains. And Telegram support doesn't respond.. How i can fix this? 

I have Windows 11 Home. 

  • d5123101

    2 Intern

    •

    457 Posts

    447

    0

    Posted November 21st, 2022 23:00

    Unless this issue is occurring with other Windows apps, might be better to pester Telegram for a solution.

  • d5123101

    2 Intern

    •

    457 Posts

    576

    0

    Posted October 19th, 2022 02:00

    Was your previous laptop running Windows 10 or Windows 11?

  • Alenagentle

    1 Rookie

    •

    2 Posts

    570

    0

    Posted October 19th, 2022 06:00

    The previous laptop had Windows 11 Pro. 

  • demonru

    2 Intern

    •

    66 Posts

    •

    4 Points

    561

    1

    Posted October 19th, 2022 21:00

    Open TG Settings -> Notifications and Sounds -> scroll down -> Use windows notifications.

    It will utilize windows internal mechanisms to show you notifications

    Test.

  • intpn

    1 Message

    475

    0

    Posted November 21st, 2022 13:00

    @Alenagentle Yes! I'm also facing this issue.

    Clean OS installation from DELL, all updates, only Telegram installed.

    Telegram is freezing when receiving a notification.

    Switching to another sound, or windows notifications, do not help.

    The only way to fix it is disabling notification sounds for Telegram.

    Did anyone found a core reason of the issue?